Exclusion of Categories not working

[daniel.moore]

We have tried to exclude a category from being allowed to use a coupon but this doesn’t work…

[Soft79]

What kind of scenario do you want to accomplish?

Please:
1. Temporarily enable Settings > WC Extended Coupon Features > Debug mode
2. Open the coupon admin page and go to the ‘miscellaneous’ tab
3. Click ‘Coupon data as json’
4. Send me that data

[daniel.moore]

I’m trying to apply an automatic coupon across the store but there is a special offers category, I would like it so if a product from that specific category is in the basket, the coupon is then void, the problem is, that gets ignored.

[hidden]

[Soft79]

Please:
1. Temporarily enable Settings > WC Extended Coupon Features > Debug mode
2. Open the coupon admin page and go to the ‘miscellaneous’ tab
3. Click ‘Coupon data as json’
4. Send me that data

[daniel.moore]

Oops, sorry..

Here you go:

[hidden]

[Soft79]

It looks like that coupon has no discount and doesn’t have any excluded categories. Is the coupon published at all?

[daniel.moore]

Yes, it’s published, and it does have a discount and excluded categories… it’s 50% off all and published.
Excluded category is “Christmas”

[Soft79]

What is the url to your store?

[daniel.moore]

sbcgels.com

[Soft79]

Very strange, do you have multiple coupons with the same code?

If not, I need to take a look at your backend. Can you send temporary credentials to admin at soft79.nl?

[Soft79]

Actually the Christmas category is excluded from the discount, that works as expected.

I suspect you don’t want the items of this category to count for the min amount of $ 30? In that case set “Minimum subtotal of matching products” to 30.

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