I recently experienced a situation where the plugin was deactivated and I received an error message along the lines of “the plugin file could not be found”. My dev says it was related to a recent update that was pushed.
Now I am experiencing issues with a few orders where a coupon code with a free gift has been applied. In 3 different cases I have seen orders where the free gift is added and the price of the non-free item is changed to the regular price of the gift item.
Since we had the issue with the plugin from the update and the orders all have coupon codes with free gifts I am thinking it may be related to the plugin. Any idea how to troubleshoot this?