Repository Forums Support Expiry dates for WooCommerce PRO Order Note shows wrong stock reduce numbers

Topic Resolution: Not Resolved
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #16116
    Ji Chen
    Participant

    When I place an order, order detail page shows wrong order note. When it’s supposed to be 5-> 2, it says 8-> 5. I tested multiple times and turned off other plugins and this problem is not going away.

    #16117
    Soft79
    Keymaster

    Can you please copy the complete stock reduction messages of an order? E.g.

    Product 96: “Woo Album #4” with date November 11, 2021 stock reduced by 1 from 2 to 1.

    May 1, 2020 at 3:37 pm Delete note

    Stock levels reduced: Woo Single #1 (#93) 6→0, Woo Single #2 plus5 min7 (#99) 45→36, Woo Album #4 (#96) 3→2

    May 1, 2020 at 3:37 pm Delete note

    #16118
    Ji Chen
    Participant

    Product 41285: “【Glico • 迪士尼棒棒糖】 多种口味 | 儿童糖果 | 米奇头造型 30根/盒” with date 31 July 2020 stock reduced by 2 from 5 to 3.
    29 July 2020 at 6:40 pm Delete note
    Stock levels reduced: 【Glico • 迪士尼棒棒糖】 多种口味 | 儿童糖果 | 米奇头造型 30根/盒 (#41285) 5→3
    29 July 2020 at 6:40 pm Delete note

    Actual stock change was from 3 to 1

    #16136
    Ji Chen
    Participant

    I’ve included woocommerce system status report.

    I found another issue, when I cancel my order, actual stock goes back but the stock with expiry date does not go back up.
    ——————————-

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://dev.qimiao.ca
    Site address (URL): https://dev.qimiao.ca
    WC Version: 4.3.1
    REST API Version: ✔ 1.0.10
    WC Blocks Version: ✔ 2.7.2
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.3.2
    Log Directory Writable: ✔
    WP Version: 5.4.2
    WP Multisite: –
    WP Memory Limit: 3 GB
    WP Debug Mode: ✔
    WP Cron: ✔
    Language: en_CA
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: nginx/1.16.1
    PHP Version: 7.3.20
    PHP Post Max Size: 100 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.61.1
    OpenSSL/1.1.1g
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.0.23-MariaDB-log
    Max Upload Size: 100 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.3.1
    WC Database Prefix: wp_
    Total Database Size: 797.43MB
    Database Data Size: 583.90MB
    Database Index Size: 213.53MB
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    acf-field-group: 4
    attachment: 9365
    customize_changeset: 31
    cwginstocknotifier: 114
    lgxcarousel: 12
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    post: 460
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    revision: 2364
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    shop_coupon: 15837
    shop_order: 6027
    shop_order_refund: 181
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    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (65) ###
    
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    Popup Manager Advanced Targeting Addon: by Cohhe – 1.8
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    Inc. – 3.5.1
    
    WooCommerce Coupon Generator: by Jeroen Sormani – 1.1.0 – Installed version not tested with active version of WooCommerce 4.3.1
    Google Tag Manager for WordPress: by Thomas Geiger – 1.11.4 – Installed version not tested with active version of WooCommerce 4.3.1
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    Jetpack by WordPress.com: by Automattic – 8.7.1
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    Klaviyo: by Klaviyo
    Inc. – 2.2.3 – Installed version not tested with active version of WooCommerce 4.3.1
    
    LGX Owl Carousel Slider: by LogicHunt – 1.2.0
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    Popup Manager: by Cohhe – 1.6.6
    PW WooCommerce Gift Cards Pro: by Pimwick
    LLC – 1.243
    
    Recent Posts Widget Extended: by Satrya – 0.9.9.7
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    SOFT79 Expiry dates for Woocommerce PRO: by Soft79 – 1.3.4 – Installed version not tested with active version of WooCommerce 4.3.1
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    WooCommerce Extended Coupon Features PRO: by Soft79 – 3.0.4 – Installed version not tested with active version of WooCommerce 4.3.1
    WooCommerce Canada Post Webservice Method: by Jamez Picard – 1.6.11 – Installed version not tested with active version of WooCommerce 4.3.1
    WooCommerce Cost of Goods: by SkyVerge – 2.8.1 – Installed version not tested with active version of WooCommerce 4.3.1
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.0.3
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    Booster for WooCommerce: by Pluggabl LLC – 5.1.1
    WooCommerce Mix and Match: by Kathy Darling – 1.3.3 – Installed version not tested with active version of WooCommerce 4.3.1
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    WooCommerce Product Bundles: by SomewhereWarm – 5.7.11 – Installed version not tested with active version of WooCommerce 4.3.1
    WooCommerce Product SKU Generator: by SkyVerge – 2.4.5 – Installed version not tested with active version of WooCommerce 4.3.1
    WooCommerce - ShipStation Integration: by WooCommerce – 4.1.37 – Installed version not tested with active version of WooCommerce 4.3.1
    WooCommerce: by Automattic – 4.3.1
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    WP Crontrol: by John Blackbourn & contributors – 1.8.5
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    Josh Koenig
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    ### Inactive Plugins (7) ###
    
    Insert Pages: by Paul Ryan – 3.5.5
    Payment Gateway for Alipay, WeChat Pay and UnionPay (支付宝, 微信支付, 银联支付北美版): by SnapPay Inc. – 2.3 – Installed version not tested with active version of WooCommerce 4.3.1
    SendGrid: by SendGrid – 1.11.8
    w3dev Ban Users: by WEBxMedia LTD. (Matt Whiteman) – 1.5.3
    Webis Product Sync: by Webis – 1.1.0 – Installed version not tested with active version of WooCommerce 4.3.1
    Wechat Social: by 迅虎网络 – 1.3.0
    WunderAutomation: by Wundermatics – 1.5.5 – Installed version not tested with active version of WooCommerce 4.3.1
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: CAD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: bundle (bundle)
    external (external)
    grouped (grouped)
    mix and match (mix-and-match)
    pw gift card (pw-gift-card)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #29 - /shop/
    Cart: #31 - /cart/
    Checkout: #27 - /checkout/
    My account: #19 - /my-account/
    Terms and conditions: #23 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: UnderStrap Qimiao
    Version: 0.4.23
    Author URL: http://www.holgerkoenemann.de
    Child Theme: ✔
    Parent Theme Name: UnderStrap
    Parent Theme Version: 0.9.4
    Parent Theme Author URL: http://www.holgerkoenemann.de
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: understrap/woocommerce/cart/cart-empty.php
    understrap-qimiao/woocommerce/cart/cart-shipping.php
    understrap-qimiao/woocommerce/cart/cart.php
    understrap-qimiao/woocommerce/cart/mini-cart.php
    understrap-qimiao/woocommerce/cart/proceed-to-checkout-button.php
    understrap-qimiao/woocommerce/checkout/form-billing.php
    understrap-qimiao/woocommerce/checkout/form-checkout.php
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    understrap/woocommerce/checkout/form-pay.php
    understrap-qimiao/woocommerce/checkout/form-shipping.php
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    understrap-qimiao/woocommerce/checkout/review-order.php
    understrap-qimiao/woocommerce/checkout/thankyou.php
    understrap/woocommerce/global/form-login.php
    understrap/woocommerce/global/quantity-input.php
    understrap-qimiao/woocommerce/loop/add-to-cart.php
    understrap/woocommerce/loop/orderby.php
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    understrap-qimiao/woocommerce/loop/rating.php
    understrap-qimiao/woocommerce/myaccount/dashboard.php
    understrap/woocommerce/myaccount/downloads.php
    understrap-qimiao/woocommerce/myaccount/form-edit-account.php
    understrap/woocommerce/myaccount/form-edit-address.php
    understrap-qimiao/woocommerce/myaccount/form-login.php
    understrap-qimiao/woocommerce/myaccount/form-lost-password.php
    understrap/woocommerce/myaccount/form-reset-password.php
    understrap-qimiao/woocommerce/myaccount/my-address.php
    understrap/woocommerce/myaccount/my-orders.php
    understrap/woocommerce/myaccount/navigation.php
    understrap/woocommerce/myaccount/orders.php
    understrap-qimiao/woocommerce/order/order-details-customer.php
    understrap-qimiao/woocommerce/product-searchform.php
    understrap/woocommerce/single-product/add-to-cart/simple.php
    understrap-qimiao/woocommerce/single-product/add-to-cart/variable.php
    understrap/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
    
    ### Mix and Match Products ###
    
    Template Overrides: –
    
    ### Product Bundles ###
    
    Database Version: 5.7.11
    Template Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 9,026
    Oldest: 2020-07-04 13:23:04 -0400
    Newest: 2020-08-04 12:43:12 -0400
    
    Failed: 3
    Oldest: –
    Newest: –
    
    

    ————————————–

    #16150
    Soft79
    Keymaster

    There is a fix for this coming soon.

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