Repository Forums Support Expiry dates for WooCommerce PRO Order Note shows wrong stock reduce numbers

Topic Resolution: Not Resolved
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #16116
    Ji Chen
    Participant

    When I place an order, order detail page shows wrong order note. When it’s supposed to be 5-> 2, it says 8-> 5. I tested multiple times and turned off other plugins and this problem is not going away.

    #16117
    Soft79
    Keymaster

    Can you please copy the complete stock reduction messages of an order? E.g.

    Product 96: “Woo Album #4” with date November 11, 2021 stock reduced by 1 from 2 to 1.

    May 1, 2020 at 3:37 pm Delete note

    Stock levels reduced: Woo Single #1 (#93) 6→0, Woo Single #2 plus5 min7 (#99) 45→36, Woo Album #4 (#96) 3→2

    May 1, 2020 at 3:37 pm Delete note

    #16118
    Ji Chen
    Participant

    Product 41285: “【Glico • 迪士尼棒棒糖】 多种口味 | 儿童糖果 | 米奇头造型 30根/盒” with date 31 July 2020 stock reduced by 2 from 5 to 3.
    29 July 2020 at 6:40 pm Delete note
    Stock levels reduced: 【Glico • 迪士尼棒棒糖】 多种口味 | 儿童糖果 | 米奇头造型 30根/盒 (#41285) 5→3
    29 July 2020 at 6:40 pm Delete note

    Actual stock change was from 3 to 1

    #16136
    Ji Chen
    Participant

    I’ve included woocommerce system status report.

    I found another issue, when I cancel my order, actual stock goes back but the stock with expiry date does not go back up.
    ——————————-

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://dev.qimiao.ca
    Site address (URL): https://dev.qimiao.ca
    WC Version: 4.3.1
    REST API Version: ✔ 1.0.10
    WC Blocks Version: ✔ 2.7.2
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.3.2
    Log Directory Writable: ✔
    WP Version: 5.4.2
    WP Multisite: –
    WP Memory Limit: 3 GB
    WP Debug Mode: ✔
    WP Cron: ✔
    Language: en_CA
    External object cache: –
    
    ### Server Environment ###
    
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    PHP Version: 7.3.20
    PHP Post Max Size: 100 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.61.1
    OpenSSL/1.1.1g
    
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    Remote Post: ✔
    Remote Get: ✔
    
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    WC Database Prefix: wp_
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    attachment: 9365
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    shop_order_refund: 181
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    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (65) ###
    
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    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: CAD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: bundle (bundle)
    external (external)
    grouped (grouped)
    mix and match (mix-and-match)
    pw gift card (pw-gift-card)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #29 - /shop/
    Cart: #31 - /cart/
    Checkout: #27 - /checkout/
    My account: #19 - /my-account/
    Terms and conditions: #23 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: UnderStrap Qimiao
    Version: 0.4.23
    Author URL: http://www.holgerkoenemann.de
    Child Theme: ✔
    Parent Theme Name: UnderStrap
    Parent Theme Version: 0.9.4
    Parent Theme Author URL: http://www.holgerkoenemann.de
    WooCommerce Support: ✔
    
    ### Templates ###
    
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    understrap-qimiao/woocommerce/cart/cart-shipping.php
    understrap-qimiao/woocommerce/cart/cart.php
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    understrap/woocommerce/myaccount/form-edit-address.php
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    understrap/woocommerce/myaccount/my-orders.php
    understrap/woocommerce/myaccount/navigation.php
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    understrap-qimiao/woocommerce/order/order-details-customer.php
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    understrap/woocommerce/single-product/add-to-cart/simple.php
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    ### Mix and Match Products ###
    
    Template Overrides: –
    
    ### Product Bundles ###
    
    Database Version: 5.7.11
    Template Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 9,026
    Oldest: 2020-07-04 13:23:04 -0400
    Newest: 2020-08-04 12:43:12 -0400
    
    Failed: 3
    Oldest: –
    Newest: –
    
    

    ————————————–

    #16150
    Soft79
    Keymaster

    There is a fix for this coming soon.

    #16165
    Soft79
    Keymaster

    I applied a fix in soft79-wc-expiry-dates-pro-1.3.5-dev.3.zip which you can download from your account page.

    It’s not an official release yet, but it has been tested on two different sites.

    Please:

    1) Download 1.3.5-dev.3
    2) Deactivate and uninstall the current version in your store.
    3) Install and activate 1.3.5-dev.3

    #16193
    Ji Chen
    Participant

    Hi, I tried new version and order note displays correctly but expiry stock does not get reduced for variable products.

    #16198
    Soft79
    Keymaster

    I see, side effect of the last commit. Please use 1.3.5-dev.4.

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