Order Note shows wrong stock reduce numbers

Topic Resolution: Not Resolved

This topic has 7 replies, 2 voices, and was last updated 2 years, 7 months ago by Soft79.

Viewing 8 posts - 1 through 8 (of 8 total)

Author

Posts

July 29, 2020 at 10:44 pm #16116

Participant

When I place an order, order detail page shows wrong order note. When it’s supposed to be 5-> 2, it says 8-> 5. I tested multiple times and turned off other plugins and this problem is not going away.

July 30, 2020 at 11:52 am #16117

Soft79

Keymaster

Can you please copy the complete stock reduction messages of an order? E.g.

Product 96: “Woo Album #4” with date November 11, 2021 stock reduced by 1 from 2 to 1.

May 1, 2020 at 3:37 pm Delete note

Stock levels reduced: Woo Single #1 (#93) 6→0, Woo Single #2 plus5 min7 (#99) 45→36, Woo Album #4 (#96) 3→2

May 1, 2020 at 3:37 pm Delete note

July 30, 2020 at 2:06 pm #16118

Ji Chen

Participant

Product 41285: “【Glico • 迪士尼棒棒糖】多种口味 | 儿童糖果 | 米奇头造型 30根/盒” with date 31 July 2020 stock reduced by 2 from 5 to 3.
29 July 2020 at 6:40 pm Delete note
Stock levels reduced: 【Glico • 迪士尼棒棒糖】多种口味 | 儿童糖果 | 米奇头造型 30根/盒 (#41285) 5→3
29 July 2020 at 6:40 pm Delete note

Actual stock change was from 3 to 1

August 4, 2020 at 4:55 pm #16136

Ji Chen

Participant

I’ve included woocommerce system status report.

I found another issue, when I cancel my order, actual stock goes back but the stock with expiry date does not go back up.
——————————-


### WordPress Environment ###

WordPress address (URL): https://dev.qimiao.ca
Site address (URL): https://dev.qimiao.ca
WC Version: 4.3.1
REST API Version: ✔ 1.0.10
WC Blocks Version: ✔ 2.7.2
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.3.2
Log Directory Writable: ✔
WP Version: 5.4.2
WP Multisite: –
WP Memory Limit: 3 GB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_CA
External object cache: –

### Server Environment ###

Server Info: nginx/1.16.1
PHP Version: 7.3.20
PHP Post Max Size: 100 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.61.1
OpenSSL/1.1.1g

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.0.23-MariaDB-log
Max Upload Size: 100 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

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WC Database Prefix: wp_
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Database Index Size: 213.53MB
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acf-field-group: 4
attachment: 9365
customize_changeset: 31
cwginstocknotifier: 114
lgxcarousel: 12
nav_menu_item: 107
option-tree: 1
page: 32
post: 460
product: 1262
product_variation: 1614
revision: 2364
sa_slider: 1
shop_coupon: 15837
shop_order: 6027
shop_order_refund: 181
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (65) ###

Advanced Custom Fields: by Elliot Condon – 5.8.12
Popup Manager Advanced Targeting Addon: by Cohhe – 1.8
App Banners: by E-Moxie – 1.5.14
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 1.9.9 – Installed version not tested with active version of WooCommerce 4.3.1
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Google Tag Manager for WordPress: by Thomas Geiger – 1.11.4 – Installed version not tested with active version of WooCommerce 4.3.1
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Jetpack by WordPress.com: by Automattic – 8.7.1
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Klaviyo: by Klaviyo
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LGX Owl Carousel Slider: by LogicHunt – 1.2.0
Metorik Helper: by Metorik – 1.4.0 – Installed version not tested with active version of WooCommerce 4.3.1
Social Login, Social Sharing by miniOrange: by miniOrange – 7.3.11
Nav Menu Roles: by Kathy Darling – 1.10.2
Perfect WooCommerce Brands: by QuadLayers – 1.8.3 – Installed version not tested with active version of WooCommerce 4.3.1
Popup Manager: by Cohhe – 1.6.6
PW WooCommerce Gift Cards Pro: by Pimwick
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Richpanel for WooCommerce: by Richpanel – 2.2.5 – Installed version not tested with active version of WooCommerce 4.3.1
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Webis Miscellaneous: by Webis – 1.0.0
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Webis Shared Variation Inventory: by Webis – 1.1
Webis Payment Gateway for Alipay, WeChat Pay and UnionPay (支付宝, 微信支付, 银联支付北美版): by SnapPay Inc. – 2.3 – Installed version not tested with active version of WooCommerce 4.3.1
Webis SnapPay: by Webis – 1.0.0
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Advanced Shipment Tracking for WooCommerce: by zorem – 3.0.8
Product Feed PRO for WooCommerce: by AdTribes.io – 8.5.3
Woo Product Images Slider: by DesirePress – 1.3.0 – Installed version not tested with active version of WooCommerce 4.3.1
WooCommerce Admin: by WooCommerce – 1.3.2 – Installed version not tested with active version of WooCommerce 4.3.1
WooCommerce Extended Coupon Features PRO: by Soft79 – 3.0.4 – Installed version not tested with active version of WooCommerce 4.3.1
WooCommerce Canada Post Webservice Method: by Jamez Picard – 1.6.11 – Installed version not tested with active version of WooCommerce 4.3.1
WooCommerce Cost of Goods: by SkyVerge – 2.8.1 – Installed version not tested with active version of WooCommerce 4.3.1
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.0.3
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WooCommerce - ShipStation Integration: by WooCommerce – 4.1.37 – Installed version not tested with active version of WooCommerce 4.3.1
WooCommerce: by Automattic – 4.3.1
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WP Redis: by Pantheon
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Refer a Friend for WooCommerce PREMIUM: by WPGens – 2.1.1 – Installed version not tested with active version of WooCommerce 4.3.1
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### Inactive Plugins (7) ###

Insert Pages: by Paul Ryan – 3.5.5
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SendGrid: by SendGrid – 1.11.8
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Webis Product Sync: by Webis – 1.1.0 – Installed version not tested with active version of WooCommerce 4.3.1
Wechat Social: by 迅虎网络 – 1.3.0
WunderAutomation: by Wundermatics – 1.5.5 – Installed version not tested with active version of WooCommerce 4.3.1

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: CAD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
external (external)
grouped (grouped)
mix and match (mix-and-match)
pw gift card (pw-gift-card)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #29 - /shop/
Cart: #31 - /cart/
Checkout: #27 - /checkout/
My account: #19 - /my-account/
Terms and conditions: #23 - /terms-and-conditions/

### Theme ###

Name: UnderStrap Qimiao
Version: 0.4.23
Author URL: http://www.holgerkoenemann.de
Child Theme: ✔
Parent Theme Name: UnderStrap
Parent Theme Version: 0.9.4
Parent Theme Author URL: http://www.holgerkoenemann.de
WooCommerce Support: ✔

### Templates ###

Overrides: understrap/woocommerce/cart/cart-empty.php
understrap-qimiao/woocommerce/cart/cart-shipping.php
understrap-qimiao/woocommerce/cart/cart.php
understrap-qimiao/woocommerce/cart/mini-cart.php
understrap-qimiao/woocommerce/cart/proceed-to-checkout-button.php
understrap-qimiao/woocommerce/checkout/form-billing.php
understrap-qimiao/woocommerce/checkout/form-checkout.php
understrap/woocommerce/checkout/form-coupon.php
understrap/woocommerce/checkout/form-pay.php
understrap-qimiao/woocommerce/checkout/form-shipping.php
understrap-qimiao/woocommerce/checkout/payment-method.php
understrap-qimiao/woocommerce/checkout/payment.php
understrap-qimiao/woocommerce/checkout/review-order.php
understrap-qimiao/woocommerce/checkout/thankyou.php
understrap/woocommerce/global/form-login.php
understrap/woocommerce/global/quantity-input.php
understrap-qimiao/woocommerce/loop/add-to-cart.php
understrap/woocommerce/loop/orderby.php
understrap-qimiao/woocommerce/loop/price.php
understrap-qimiao/woocommerce/loop/rating.php
understrap-qimiao/woocommerce/myaccount/dashboard.php
understrap/woocommerce/myaccount/downloads.php
understrap-qimiao/woocommerce/myaccount/form-edit-account.php
understrap/woocommerce/myaccount/form-edit-address.php
understrap-qimiao/woocommerce/myaccount/form-login.php
understrap-qimiao/woocommerce/myaccount/form-lost-password.php
understrap/woocommerce/myaccount/form-reset-password.php
understrap-qimiao/woocommerce/myaccount/my-address.php
understrap/woocommerce/myaccount/my-orders.php
understrap/woocommerce/myaccount/navigation.php
understrap/woocommerce/myaccount/orders.php
understrap-qimiao/woocommerce/order/order-details-customer.php
understrap-qimiao/woocommerce/product-searchform.php
understrap/woocommerce/single-product/add-to-cart/simple.php
understrap-qimiao/woocommerce/single-product/add-to-cart/variable.php
understrap/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php

### Mix and Match Products ###

Template Overrides: –

### Product Bundles ###

Database Version: 5.7.11
Template Overrides: –

### Action Scheduler ###

Complete: 9,026
Oldest: 2020-07-04 13:23:04 -0400
Newest: 2020-08-04 12:43:12 -0400

Failed: 3
Oldest: –
Newest: –

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August 7, 2020 at 11:11 am #16150

Soft79

Keymaster

There is a fix for this coming soon.

August 10, 2020 at 9:39 pm #16165

Soft79

Keymaster

I applied a fix in soft79-wc-expiry-dates-pro-1.3.5-dev.3.zip which you can download from your account page.

It’s not an official release yet, but it has been tested on two different sites.

Please:

1) Download 1.3.5-dev.3
2) Deactivate and uninstall the current version in your store.
3) Install and activate 1.3.5-dev.3

August 14, 2020 at 1:31 pm #16193

Ji Chen

Participant

Hi, I tried new version and order note displays correctly but expiry stock does not get reduced for variable products.

August 14, 2020 at 7:32 pm #16198

Soft79

Keymaster

I see, side effect of the last commit. Please use 1.3.5-dev.4.

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