Repository › Forums › Support › WooCommerce Extended Coupon Features PRO › Remove coupon when criteria isn’t met any longer
- This topic has 3 replies, 2 voices, and was last updated 2 months, 1 week ago by Soft79.
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AuthorPosts
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March 21, 2023 at 11:46 am #19643Elena SchneiderParticipant
Problem:
customers receive coupons without being entitledGoal:
remove coupons, when the criteria aren’t met any longerDetails:
see screencast attached: https://drive.google.com/file/d/125SYQ8jTkm8E-Jt2dWoDvel8Lsy11Yp4/view?usp=sharing
when customers remove products from cart, related coupons aren’t removed as well.
In this case, the coupon is based on certain shipping methods. When the product that triggers a certain shipping method gets removed from cart, the coupons isn’t removed at the same time.
Customers have to click “recalculate shipping costs”, then the coupon gets removed.Proposed solutions:
recalculate, when cart was changed
recalculate, when customer proceeds to checkoutBest regards,
StephanMarch 21, 2023 at 3:25 pm #19644Soft79KeymasterIt should be removed. Can you please disable High Performance mode on our plugin’s settings page to see if it makes a difference?
If not, is there any non-default functionality on your theme’s cart page or a plugin that hooks on the cart functionality that could interfere with our plugin? Please send your WC System Status Report.
March 21, 2023 at 3:47 pm #19645Elena SchneiderParticipantHey! Unfortunately, that didn’t help.
Here comes our System Report:### WordPress Environment ### WordPress address (URL): https://gartenmoebelcompany.de Site address (URL): https://gartenmoebelcompany.de WC Version: 7.3.0 REST API Version: ✔ 7.3.0 WC Blocks Version: ✔ 9.1.5 Action Scheduler Version: ✔ 3.4.0 Log Directory Writable: ✔ WP Version: 6.1.1 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: – Language: de_DE_formal External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 8.0.28 PHP Post Max Size: 1 GB PHP Time Limit: 1800 PHP Max Input Vars: 10000 cURL Version: 7.68.0 OpenSSL/1.1.1f SUHOSIN Installed: – MySQL Version: 5.7.41 Max Upload Size: 1 GB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 7.3.0 WC Database Prefix: wp_ Datenbank-Gesamtgröße: 10027.01MB Datenbank-Datengröße: 6168.15MB Datenbank-Indexgröße: 3858.86MB wp_woocommerce_sessions: Daten: 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Siehe Wie Sie ein Child-Theme erstellen (engl.) 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March 21, 2023 at 6:20 pm #19646Soft79KeymasterWow, that’s a lot of plugins. The next step would be to temporarily disable WC related plugins to find out if one is conflicting with our plugin. I’d start with the Advanced Coupons plugins, since they are coupon related.
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