[Brice Doria]

Hello,

I think there are three options to solve the issue :

1/ You can make a fix and we can use your plugin for this project.

I think we are not the only one in this case, but anyway I can understand if you don’t want.

But you can understand that we can’t order a special development, it is not the same price of course.

2/ You can make a refund, understanding we can’t use your plugin for this project, if you don’t want to fix the code to make it work with decimal quantities.

Which would be an intelligent commercial behaviour.

3/ If you don’t want to find a solution and don’t want to make a refund, I can go to every page in Google search result and wordpress.com speaking about your brand and plugins, paste a copy of this discussion, so everyone will have an idea of what you call customer service, and when I can give a rating reflecting this experience.

What is your choice ?

[Brice Doria]

Hello,

Your idea isn’t possible for this project, because it would have an impact with the stock management, which is linked to the customer’s CRM.

We will find another solution for this project.

How can we have a refund for this order, as we can’t use your plugin for this project ? Our order id is 17233.

Thank you in advance

[Brice Doria]

I already know that,

but would you mind to develop something to be decimal compatible ?

Thank you

[Author]

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