Forum Replies Created
Thank you. NO special characters in the promo code name.
Duh, I used this field to name the coupon itself. I’ve changed it to testing123 and it appears to have fixed the issue. Would you confirm?
I don’t see where I can enter a coupon code at all. Which tab is it located?
Would this be a factor of previous coupon codes (prior to your plugin) having special characters?
Its not really an error, sorry. Its on-screen feedback that says you must add your free product to the cart but selecting the product (and clicking update cart) will not add the free product to the cart.
I can send the URL but I can’t allow the free product promotion to remain live unless I know you’re about to test it because it doesn’t work. ************
Thank you but now there is a different issue. The plugin seems to present the free products properly but selecting them does not add them to the shopping cart. I’ve tried adding them and “updating cart” and noting happens. It even presents an error and keeps the customer from completing their purchase.
Ok it seems to be working properly but I now have a layout display issue.
I would like to add a <span> tag and “class” to the free item’s title to control the line-height. What file and line controls the display of the title so I can do this?
Ok I uninstalled and deleted v 2.3.7 and installed v 126.96.36.199 and I am now showing tab content as expected. I assume everything will operate as expected but if not I’ll respond with any concern.
Thank you for your help!
I don’t have ftp access to the site server. Is there any other way I can check a log?
I’m using v 2.3.7