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Viewing 8 posts - 1 through 8 (of 8 total)
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  • in reply to: Plugin is not showing any information on screens #927
    lwdeddie
    Participant

    Thank you. NO special characters in the promo code name.

    in reply to: Plugin is not showing any information on screens #924
    lwdeddie
    Participant

    Duh, I used this field to name the coupon itself. I’ve changed it to testing123 and it appears to have fixed the issue. Would you confirm?

    in reply to: Plugin is not showing any information on screens #922
    lwdeddie
    Participant

    I don’t see where I can enter a coupon code at all. Which tab is it located?

    Would this be a factor of previous coupon codes (prior to your plugin) having special characters?

    in reply to: Plugin is not showing any information on screens #920
    lwdeddie
    Participant

    Its not really an error, sorry. Its on-screen feedback that says you must add your free product to the cart but selecting the product (and clicking update cart) will not add the free product to the cart.

    I can send the URL but I can’t allow the free product promotion to remain live unless I know you’re about to test it because it doesn’t work. ************

    in reply to: Plugin is not showing any information on screens #918
    lwdeddie
    Participant

    Thank you but now there is a different issue. The plugin seems to present the free products properly but selecting them does not add them to the shopping cart. I’ve tried adding them and “updating cart” and noting happens. It even presents an error and keeps the customer from completing their purchase.

    Please help.

    in reply to: Plugin is not showing any information on screens #916
    lwdeddie
    Participant

    Ok it seems to be working properly but I now have a layout display issue.

    I would like to add a <span> tag and “class” to the free item’s title to control the line-height. What file and line controls the display of the title so I can do this?

    Thanks.

    in reply to: Plugin is not showing any information on screens #914
    lwdeddie
    Participant

    Ok I uninstalled and deleted v 2.3.7 and installed v 2.3.7.3 and I am now showing tab content as expected. I assume everything will operate as expected but if not I’ll respond with any concern.

    Thank you for your help!

    in reply to: Plugin is not showing any information on screens #912
    lwdeddie
    Participant

    I don’t have ftp access to the site server. Is there any other way I can check a log?

    I’m using v 2.3.7

Viewing 8 posts - 1 through 8 (of 8 total)