Repository Forums Support WooCommerce Extended Coupon Features PRO When %-discount AND free shipping, not displaying discount amount on Cart Total

Topic Resolution: Resolved
Viewing 6 posts - 1 through 6 (of 6 total)
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  • #3314
    Linda
    Participant

    WP: 4.9.6
    Woo: 3.4.1
    WC Ext Coupon Features Pro: 2.4.1

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    When a coupon gives a discount (fixed dollar or %) AND free shipping, the discount dollar amount is NOT displaying in the coupon line in Cart Totals. Instead, it just says “Free shipping coupon”. However, the discounted dollar amount is being removed from tax calculation and Total.

    If the Free Shipping option is unchecked, then the $-discounted amount does display.

    On looking at similar coupon from 2017, the discounted $ amount DOES show in coupon line in Cart Totals and says: -$120 Free Shipping Coupon.

    This seems to have happened since last WooCommerce update but not 100% sure of this.

    Please advice.

    #3315
    Linda
    Participant

    I can send screenshots if you let me know where to send them.

    #3316
    Soft79
    Keymaster

    My first advise is to update WC Ext Coupon Features Pro. We’re currently at 2.6.2. Versions prior to 2.5.0 do not get automatic updates and shouldn’t be used with WC3+.

    What you’re describing is an issue in WC. It will be fixed in the next release: https://github.com/woocommerce/woocommerce/issues/20342

    #3320
    Linda
    Participant

    Sorry, we have updated to 2.6.2 before opening this ticket. I just wrote wrong.

    #3322
    Soft79
    Keymaster

    Ok.

    I’ll close the topic now, since it’s an issue of WC, not our plugin.

    #3323
    Linda
    Participant

    Yep, thanks!

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