Reply To: WooCommerce Subscriptions not auto-applying recurring % discount

[jerry]

Hello and thanks for the reply.
Again, my scenario is that I have a “Percentage Discount” automatic coupon that gives customers 10% off any purchase of an “Autoship” category product (which is a subscription product). This is working well. When a customer purchases the subscription, their user role automatically changes to a “Tier 1” user.

I then have another “Recurring Product % Discount” automatic coupon that is supposed to apply to all orders of an “Autoship” category product with another restriction of “Allowed User Roles” = Tier 1 user. My problem is the system doesn’t automatically apply the coupon to the first auto-shipment for the Tier 1 customer. That is, it doesn’t apply the coupon to the subscription. Not sure if there’s an error or my setup is incorrect.

I’m using your priority feature since these are both “Individual Use Only” coupons, the first has priority 1 and the second has priority 4.

Here’s the debug data: Thank you!

{“result”:”ok”,”coupons”:{“coupon_id”:1084,”coupon_code”:”dsc-autoship-tier1″,”meta”:{“_edit_last”:””,”_edit_lock”:””,”_used_by”:””,”_wjecf_allow_cart_excluded”:”no”,”_wjecf_allow_enqueue”:”yes”,”_wjecf_apply_discount_to”:”all”,”_wjecf_apply_silently”:”no”,”_wjecf_bogo_matching_products”:”no”,”_wjecf_categories_and”:”no”,”_wjecf_coupon_priority”:”4″,”_wjecf_custom_fields_and”:”no”,”_wjecf_customer_roles”:[“autoship_member_tier_1″],”_wjecf_first_purchase_only”:”no”,”_wjecf_is_auto_coupon”:”yes”,”_wjecf_multiply_free_products”:”no”,”_wjecf_must_select_free_product”:”no”,”_wjecf_products_and”:”no”,”_wjecf_select_free_product_message”:”Please choose your free gift:”,”coupon_amount”:””,”css_selector_at_pages_selected”:””,”customer_email”:””,”date_expires”:null,”discount_type”:”recurring_percent”,”exclude_product_categories”:””,”exclude_product_ids”:””,”exclude_sale_items”:false,”expiry_date”:””,”free_shipping”:false,”individual_use”:true,”limit_usage_to_x_items”:null,”maximum_amount”:””,”minimum_amount”:””,”overlay_automatictrigger_disablemobile”:”0″,”post_do_customizeclosebtn”:”0″,”post_do_hideclosebtn”:”0″,”post_do_preventscroll”:”0″,”post_enableurltrigger”:”0″,”product_categories”:[131],”product_ids”:[],”usage_count”:2,”usage_limit”:0,”usage_limit_per_user”:0}}}