We want to use 2 coupons at the same time, but it does not work correctly right now. We use the following coupons:
– Buy 4, get 1 free
– Staggered discount (get 15% discount when the order value is between 400-600, 20% when it’s between 600-1000, etc).
The problem is now that when we use these coupons together the following happens: The coupon takes 15% of the original order value, so over 5 products instead of 4. How can we fix this? We want the coupon with 4+1 free to work first and after that the staggered discount should work. Not at the same time.
Got it thanks! The problem that still remains is that the website still gives a staggered discount for the free product. The customer gets every 5th item for free, but should not get for example 20% off from the 5 items, but only from the 4 items.
I have the same issue with using multiple coupons. I have a coupon for when customers purchase a 3-pack of wine they get a 10% discount on the wine and I have another coupon that when buying $100 in gift cards receive a $20 gift card free. The wine costs get’s applied to the gift card promotion when it is not supposed to and issues more free gift cards than what was intended. When I use the exclude category option, the other coupon will not be accepted. I want to use multiple coupon codes at once that each apply to different product categories.