Repository › Forums › Support › WooCommerce Extended Coupon Features PRO › 2 coupons at the same time

Viewing 9 posts - 1 through 9 (of 9 total)
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  • November 14, 2019 at 2:46 pm #10958
    Malanico
    Participant

    We want to use 2 coupons at the same time, but it does not work correctly right now. We use the following coupons:
    – Buy 4, get 1 free
    – Staggered discount (get 15% discount when the order value is between 400-600, 20% when it’s between 600-1000, etc).

    The problem is now that when we use these coupons together the following happens: The coupon takes 15% of the original order value, so over 5 products instead of 4. How can we fix this? We want the coupon with 4+1 free to work first and after that the staggered discount should work. Not at the same time.

    November 14, 2019 at 5:16 pm #10964
    Soft79
    Keymaster

    Set the maximum spend to 399.99, or use ‘Individual use only’

    November 21, 2019 at 1:11 pm #11285
    Malanico
    Participant

    Is it possible to use the following rule: “the cheapest one for free” with our 4 + 1 promotion?

    November 21, 2019 at 7:04 pm #11301
    Soft79
    Keymaster

    If you use ‘Limit discount to every nth item’ and set min qty of matching products to 5, the cheapest of every 5 items in cart will be discounted.

    November 22, 2019 at 8:02 am #11325
    Malanico
    Participant

    Got it thanks! The problem that still remains is that the website still gives a staggered discount for the free product. The customer gets every 5th item for free, but should not get for example 20% off from the 5 items, but only from the 4 items.

    November 22, 2019 at 5:40 pm #11341
    Soft79
    Keymaster

    I’m not sure if this will work, but please try this: uncheck WooCommerce > Settings > Calculate coupon discounts sequentially

    November 23, 2019 at 6:39 pm #11370
    Jim Higginbotham
    Participant

    I have the same issue with using multiple coupons. I have a coupon for when customers purchase a 3-pack of wine they get a 10% discount on the wine and I have another coupon that when buying $100 in gift cards receive a $20 gift card free. The wine costs get’s applied to the gift card promotion when it is not supposed to and issues more free gift cards than what was intended. When I use the exclude category option, the other coupon will not be accepted. I want to use multiple coupon codes at once that each apply to different product categories.

    November 23, 2019 at 6:44 pm #11371
    Jim Higginbotham
    Participant

    The check box you mentioned was not checked.

    November 24, 2019 at 12:02 pm #11398
    Soft79
    Keymaster

    Jim, that is a different case, so please start another thread for that. It is the way WC works though; coupon minimum spend is always based on the cart subtotal, so there’s no workaround for that.

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