Repository › Forums › Support › WooCommerce Extended Coupon Features PRO › Apply coupon with URL not working
- This topic has 10 replies, 2 voices, and was last updated 3 years, 2 months ago by David Mulcahy.
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AuthorPosts
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July 17, 2020 at 4:57 pm #16059David MulcahyParticipant
Hi soft79 Team,
We purchased the pro version because of this “it will ‘remember’ the coupon and apply it at the moment the cart contains a product.”
Once the customer submits a pop up form they would be redirected to this URL: example.com/shop/?apply_coupon=coupon_code, after adding a product to the cart and customer clicks on view cart coupon is not applied.
Are we missing something?
Hope to hear from you. Thank you.
July 17, 2020 at 6:00 pm #16060Soft79KeymasterPlease send me the url to the page with the popup and temporarily enable Settings > WC Extended Coupon Features > Debug mode.
July 22, 2020 at 3:51 pm #16083David MulcahyParticipantThe url is: https://mntc.shop/shop/?apply_coupon=mntc999
Is it okay to turn on debug mode on a production site?
July 22, 2020 at 4:16 pm #16085Soft79KeymasterYes, no problem. It allows use of the ?wjecf_dump=xxx and ?wjecf_log=xxx querystring that helps us debugging.
July 22, 2020 at 4:26 pm #16086David MulcahyParticipantIt’s enabled now. Please let me know what else is needed, thank you.
July 22, 2020 at 5:04 pm #16087Soft79KeymasterSomething seems off with the request on the shop and product pages of your store. Do you have some optimization plugin enabled which does this? Can you send me your WC System Status Report?
July 22, 2020 at 5:09 pm #16088David MulcahyParticipantThe only optimization plugin active on the site is WP Rocket and optimization is disabled for Woocommerce, i also deactivated it and tested the coupon with no luck.
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July 22, 2020 at 5:17 pm #16090Soft79KeymasterCan you try disabling Asset CleanUp: Page Speed Booster ?
July 22, 2020 at 5:51 pm #16091David MulcahyParticipantIt has already been disabled before. Not active now.
July 22, 2020 at 6:26 pm #16092Soft79Keymasterhttps://mntc.shop/shop?apply_coupon=mntc999 should cause WooCommerce store a cookie but somehow it doesn’t. You can debug this by disabling plugins one-by-one to see which one is causing this. How is the ‘are you 18+’ handled? is this a plugin or theme functionality? Could you try disabling that for a second?
July 23, 2020 at 2:12 pm #16095David MulcahyParticipantIt’s from Elementor. I’ll disable it in a bit. I’ll let you know immediately. Thank you for your replies.
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