Repository Forums Support WooCommerce Extended Coupon Features PRO Auto coupon applied – Manual Coupon Field Disapears?

Topic Resolution: Resolved
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1948
    Quoia75
    Participant

    Hello, I have the Pro version of your WooCommerce Extended Coupon plugin.

    I’ve noticed that if I have an AUTO coupon active, the field that will allow customers to manually input a discount code is no longer available. I do not have the option that would restrict the application of multiple coupons checked.

    I have 2 auto coupons created: Orders over $45 and orders over $85 allow customers to pick a free product. When this becomes available it is removing the manual coupon field. Customers should be able to pick a free product + use a coupon code.

    #1949
    Soft79
    Keymaster

    Hi Sequoia,

    I just tested your store.

    Something (your theme or a plugin) is adding this snippet into your page source:

    
    <style type="text/css">
    .coupon{
    display: none;
    }
    </style>
    

    that’s why the ‘enter promo’ field is not visible. Please revise your theme (e.g. functions.php) or otherwise your plugins.

    #1950
    Quoia75
    Participant

    Hi Jos, that code is not the issue. The problem is duplicated whether or not that code is present.

    Please check email.

    TY

    #1951
    Soft79
    Keymaster

    That code is the issue. It should be removed from your page.

    If I remove it manually (with the debugging tools of Chrome for example) the ‘Enter promo’ field appears.

    #1952
    Quoia75
    Participant

    Cart page or Checkout Page?

    Checkout page deliberately removes the coupon. This isn’t a recent event. This is how the page is suppose to function for less distracting checkout.

    The problem is on the Cart page. Using Chrome Debug, I am not finding what you are referring to.

    #1956
    Quoia75
    Participant

    Was able to resolve this with a bit of custom CSS.

    Thanks for the troubleshoot!

Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.