Repository Forums Support WooCommerce Extended Coupon Features PRO bugs keep repeating show coupon applied

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #15623
    MUMMYGRAB MALAYSIA
    Participant

    when the auto coupon apply, there are few line showing the code is applied for the same code .

    when point apply then showing even more line of that coupon used applied.

    error show

    more line showing after point been apply

    #15632
    Soft79
    Keymaster

    Please send me your WC System Status Report.

    #15640
    Soft79
    Keymaster

    You have 76 plugins active, so many potential sources of the issue. I suggest you try to temporarily disable certain plugins to find out which one is interfering.

    Your best bet would be plugins that have influence on the cart content or prices, e.g. “YITH WooCommerce Dynamic Pricing and Discounts Premium”

    #15653
    MUMMYGRAB MALAYSIA
    Participant

    pls check on new tiket… another bugs found

    #15655
    Soft79
    Keymaster

    Please find out which plugin is having compatibility issues first.

    #15656
    Soft79
    Keymaster

    Also, your debug.log is 444000 lines long in just 5 days. There are many issues you need to resolve first.

    #15661
    MUMMYGRAB MALAYSIA
    Participant

    yith points plugin developer found the issues is from the coupon plugin since all the points need to be turn into coupon before system add it into discount

    #15664
    Soft79
    Keymaster

    I see that the points plugin adds and removes coupons during the request, this might be the cause of incompatibilty with our plugin. In that case unfortunately those plugins can’t work together.

    #15668
    MUMMYGRAB MALAYSIA
    Participant

    but is works before this, this hv been works for years… just recently suddenly for the bundle we found this error..

    any fix available ?

    #15669
    MUMMYGRAB MALAYSIA
    Participant

    if really not compatible, how can it be applicable on single products ?

    but the bundle product got that error ?

    #15671
    Soft79
    Keymaster

    So something has changed in your setup. What has changed? I’m not here to debug your site’s issues, only bugs from our plugin. As said, your debug log has about half a million lines and you have 76 plugins active:

    1. Find out what plugin causes the incompatibility with our plugin.
    2. Solve the errors in your debug.log

    Then we can look further.

    #15679
    MUMMYGRAB MALAYSIA
    Participant

    1. Find out what plugin causes the incompatibility with our plugin.

    yes, we find out is your coupon plugin causing the error and this also proven by yith point developer as well

    2. Solve the errors in your debug.log

    That’s why we also sent u the log so u can find out from there, what’s line or code causing the incompatible.

    So, this happen after update woocomence and wordpress, so is it means your gift plugin doesn’t support accordingly to the update? So can u fix accordingly?

    #15680
    Soft79
    Keymaster

    Please solve the issues on your site first your debug log is full of fatal errors and notices not related to our plugin.

    See: https://www.wwmummygrab.com/wp-content/debug.log

    Our plugin works fine with the newest version of WP and WC.

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