Repository Forums Support WooCommerce Extended Coupon Features PRO Compatibility Issue with PW WooCommerce Gift Cards Pro

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #20255
    Angelo Desiante
    Participant

    Good evening,

    I am writing to report a compatibility issue between your plugin and PW WooCommerce Gift Cards Pro. Upon activating your plugin, we have noticed that the gift card functionality provided by PW WooCommerce Gift Cards Pro ceases to work correctly. Specifically, when a gift card code is entered, the checkout process gets stuck in an endless loading state. Notably, there are no errors showing up in the console.

    To assist in resolving this issue, would it be possible for me to provide you with access to a staging site where the problem is replicated? This would allow you to directly observe and diagnose the issue.

    Your prompt attention to this matter would be greatly appreciated. Please let me know how we can proceed.

    Thank you for your assistance.

    Best regard

    #20257
    Soft79
    Keymaster

    Hi,

    Yes, a staging environment would help. Please send details to admin at soft79.nl and we’ll have a look.

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.