Repository Forums Support WooCommerce Extended Coupon Features PRO Could not validate licence on multisite

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #17636
    Alex Blanc
    Participant

    Hello, I am not able to validate the licence on a multisite. Plugin is installed both on my B2C and B2B website.
    I only can validate one licence on the main website.
    Please let me know if there is a way to fix the issue or refund then I can choose another plugin.
    Thanks

    #17637
    Alex Blanc
    Participant

    I just precise I bought 2 different licence for 2 website. And I just want to activate both

    #17639
    Soft79
    Keymaster

    Do you get an error message when trying to activate?

    #17642
    Alex Blanc
    Participant

    Hello thx for reply.
    I got this :
    Could not validate the licence. Invalid response from server: cURL error 28: Connection timed out after 5000 milliseconds

    #17643
    Soft79
    Keymaster

    Can you please verify with your hosting provider whether outgoing cURL requests are being blocked? Endpoints are lic.soft79.nl and http://www.soft79.nl.

    I will also take a look whether requests were blocked on our end, but this will be after this weekend because I’m on the road now.

    #17644
    Alex Blanc
    Participant

    I do not have any trouble with other plugins. Either with the one already set up on the main website with another licence key.
    Please check on your side whenever you have time and let me know if I need to find another plugin

    #17647
    Soft79
    Keymaster

    For now, you can do the following to disable the notification:

    1. Go to our plugin’s setup page
    2. Enable ‘debug mode’, press save
    3. Disable ‘pro-admin-auto-update’
    4. Disable ‘debug mode’, press save

Viewing 7 posts - 1 through 7 (of 7 total)
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