Could not validate the licence.

[THOMAS REBBECL]

I am getting the following error:
“Could not validate the licence. Invalid response from server: cURL error 7: Failed to connect to http://www.soft79.nl port 443: Connection timed out”

My hosting provided has confirmed the server is configured correctly, with access to https://www.soft79.nl and https://lic.soft79.nl

Please advise.

[Soft79]

What response do you get by executing the following line from a terminal on your hosted environment?

curl 'https://www.soft79.nl/?woo_sl_action=activate&product_unique_id=woocommerce-auto-added-coupons-pro&licence_key=wjecf-xxxxx-xxxxx-xxxxx&domain=xxxxx.com&wp-version=5.3.4'

[CATERINA GARGARI]

Hi, I have exactly the same problem
there is a conflict with Woocommerce plugin.
If I deactivate it, the licence of WooCommerce Extended Coupon Features PRO in validated, automatically
how to solve it?

[Soft79]

What do you mean? If WooCommerce is disabled you can activate the license, if WooCommerce is enabled you can’t? What error message do you get?

[Gregorio galli]

Hi, exactly.
If woocomemrce is active, i get this error
“Could not validate the licence. Invalid response from server: cURL error 7: Failed to connect to http://www.soft79.nl port 443: Connection timed out”
I also tried what you suggested to the previous user
curl ‘https://www.soft79.nl/?woo_sl_action=activate&product_unique_id=woocommerce-auto-added-coupons-pro&licence_key=wjecf-xxxxx-xxxxx-xxxxx&domain=xxxxx.com&wp-version=5.3.4’
and get a licence error

I tried deactivating all plug in first, then activating the one by one.
if I deactivate WOOCOMMERCE, the licence code works and PRO version is active
When I turn it on, back to error

[Soft79]

I don’t think the license validates when you disable WooCommerce, because with WooCommerce disabled our plugin will not run. It looks like outgoing cURL requests (to soft79.nl) are disabled. Please contact your hosting provider.

[Gregorio galli]

as i told you already I contacted the hosting provider and asked them to run the line you wrote.
What they replied is

Operatore
29 Ott 2020
12:53
Messaggi (Messaggio)
Gentile cliente

il comando

curl …

restituisce errore di license key.

Resto a sua disposizione.

[Soft79]

The line contains an invalid license key. Replace wjecf-wjecf- with wjecf-

[CATERINA GARGARI]

Sincerely, I don’t know how to solve it.
You say it’s host fault, they reply it’s not

Gentile cliente

noi non blocchiamo la URL indicata dal supporto del plugin,
Le suggerisco di
disattivare tutti i plugin, fatta eccezione per quello che state tentando di registrare, verificando che in questo modo il problema non si presenti.

One week has gone and I have no idea how to move on.
Any more specific action they have to do? Step by step instructions??
Or something I can try to do by myself??

[Jos Koenis]

It really depends. If the ‘curl’ command was executed succesfully from the server that hosts your site I don’t know why it wouldn’t work from WordPress. If you don’t mind to give me ssh and wp-admin access, please send (temporary) credentials to admin at soft79.nl and I will take a look.

Alternatively you can disable auto updates from our plugin. Go to the settings page of our plugin, temporarily enable ‘debug mode’ and disable ‘auto update’.

[CATERINA GARGARI]

OK. If I deactivate updates it works. I still have to re-activate all other plugins but…
So, I can work, even temporarily, if I deactivate debug mode??
In the meantime, I’m not sure they ran the culr command

curl ‘https://www.soft79.nl/?woo_sl_action=activate&product_unique_id=woocommerce-auto-added-coupons-pro&licence_key=wjecf-xxxxxxxx-xxxxxxxx-xxxxxxxx&domain=www.xxxxxxxx.it&wp-version=5.3.4’

Please check it once again.
It’s the right command?
Thanks

[Soft79]

Sure, you can disable debug mode. The plugin works fine with ‘auto update’ disabled, but you will not receive updates.

curl command looks fine, it’s important to try it from the terminal of your site’s server!

[CATERINA GARGARI]

Might the plugin be active on both
http://www.pievedepitti.it
and the clone
http://www.pievedepitti.it/testpdp??

[Soft79]

Enter the same url under the license settings on both sites and you should be fine.

[Author]

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