Repository Forums Support WooCommerce Extended Coupon Features PRO Coupon is applied even if a category in the cart is excluded

Topic Resolution: Resolved
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
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  • #805
    vthemens
    Participant

    Hi!
    We have a coupon for free shipping for orders over $100 but with some restrictions. For example, if an oversized item is ordered,for instance skis, the coupon does not apply.
    My problem is that if someone buys a pair of skis and something else for $15, then the Free Shipping option appears on the checkout page. And the same is true for items on sale even though I checked the Exclude sale items box.

    It is a problem because we now have to absorb the cost of shipping when we should not.

    Can you please help me? I really need this to be resolved ASAP!

    Thank you,

    Valerei

    Thank you.

    #806
    Soft79
    Keymaster

    Could you send me screenshots of your coupon settings?

    #809
    vthemens
    Participant

    Here are the settings:

    Free Shipping Coupon Settings

    Valerie

    #810
    Soft79
    Keymaster

    Please send me General and Products-tab as well.

    #814
    vthemens
    Participant

    I found the problem!
    I selected Product Discount instead of Cart Discount. When I changed for Cart Discount, it fixed the issue!

    Thank you for your time,

    Valerie

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