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Repository › Forums › Support › WooCommerce Extended Coupon Features PRO › Custom error message not shown
I don’t know why it doesn’t show up on the shopping cart page when I enter the wrong coupon or if the conditions are not met, regardless of whether I have entered a Custom Error message or not.
Can you help me to check it?
WEBSITE: https://www.ruijiabeauty.com/
Sure, what is the coupon code so I can reproduce it?
You can try this code or just type in anything and no message will appear.
coupon code: test0628
My custom error message is “Please check if the cart is eligible for the discount.”
Well, the custom error message only works for the right coupon code. The standard message should be displayed. Can you please test if it is displayed if you temporarily disable our plugin?
Hi, I closed the plugin and it doesn’t display standard message too.
So it could be other plugins?
I found the problem, thanks.
Great, thanks!