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Repository › Forums › Support › WooCommerce Extended Coupon Features PRO › Error message while checking out with coupon
I recently added a new payment processor for my website which offers financing pay plans.
when a customer checks out with a coupon applied through this plugin, transaction fails and we get an error:
“Missing {name of the pay plan processor} transaction token”
When we remove coupon from cart, transaction goes through fine.
Anyone experienced this with this plugin?
Does this only happen with an auto coupon or also with a manually entered coupon? What are the coupon settings?
I do not have auto coupons enabled.
It is a simple free product coupon which adds a free item to cart.
I noticed that other coupons which offer cash discounts work fine.
it’s a manually entered coupon
Please contact the author of the Payment plugin. Our plugin updates the free item in the cart, it looks like the other plugin fails because of that.