Repository Forums Support WooCommerce Extended Coupon Features PRO Errors when using Woo Subscriptions

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  • Author
    Posts
  • #2917
    clicknathan
    Participant

    Running Extended coupons version 2.6.2 and Woocommerce Subscriptions 2.2.18 (latest versions of both).

    One specific variation of a Subscription product, when added to the customer’s cart, causes the entire cart total to only be that of the subscription product. So if we have three products:

    Widget A $10
    Widget B $5
    Subscription Product $50

    The total is $50 instead of $65, where Widget A & Widget B are not calculated. If you add Subscription Product to the cart, the total shown in the Woo total is initially set to the correct price, but then quickly changes. Disabling WECF removes the problem.

    Happy to provide login info to a staging area if that would be useful for troubleshooting. I have logging turned on and can supply that if you’d like, but have disabled the plugin for now. Thank you!

    #2918
    Soft79
    Keymaster

    Hi,

    Please send credentials to access the staging area to admin at soft79.nl.

    #2920
    Soft79
    Keymaster

    It seems to trigger when an auto coupon is triggered. Please test with all plugins disabled except WooCommerce, Subscriptions and our plugin. Does the issue persist?

    #2921
    clicknathan
    Participant

    Yes, it persists with any combination of plugins installed as long as Subscriptions, Woo and yours are still active. Deactivating your plugin will fix the issue, but we are using your plugin actively, so if possible we’d prefer not to remove it.

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