Repository Forums Support WooCommerce Extended Coupon Features PRO First purchase check for guest users

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  • Author
    Posts
  • #17166
    Riccardo Iacobone
    Participant

    Hello, I just bought a four-license pack for extended coupon plugin.
    My need is to automatically apply a coupon for a free gift on first purchases. I read that plugin checks email and userid in order to flag them as “new customers”.
    My question is: does this option work also for guest users? Must users be logged in before purchasing in order to have the coupon correctly managed and applied?
    Since we have A LOT of orders made by guest users, is there a way to check *new customers* regardless of whether they are logged in or not?

    Thanks.

    Luca

    #17169
    Riccardo Iacobone
    Participant

    Also, i’m having troubles auto-applying coupon.
    If I deactivate the option, and manually apply coupon, everything’s alright; if I activate the option, it can’t manage to get it done right, and even if i manually apply it woocommerce says “coupon successfully applied” but nothing happens.
    🙁

    #17190
    Soft79
    Keymaster

    The first purchase also works for guest accounts.

    Can you send me the code and settings of the coupon that has issues?

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