Repository Forums Support WooCommerce Extended Coupon Features PRO First Purchase of Customer Not Working

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  • Author
    Posts
  • #15417
    Jordan Spano
    Participant

    We’ve had multiple cases of coupons being used more than once when the checkbox “Check this box to limit this coupon to the first purchase of a customer only. (Verified by billing email address or user id)” was checked.

    #15418
    Soft79
    Keymaster

    Did those purchases of the same customer contain the same email address(es)?

    #15441
    Jordan Spano
    Participant

    Yes, the exact same email. The issue continues to happen.

    #15442
    Soft79
    Keymaster

    Can you please:

    – forward the order confirmations of one of those email addresses
    – send me the coupon code and site url so I can test it.
    – temporarily enable settings > Extended Coupon Features > Debug mode

    You can use this email address: admin at soft79.nl.

Viewing 4 posts - 1 through 4 (of 4 total)
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