Repository › Forums › Support › WooCommerce Extended Coupon Features PRO › free items not updated in cart
- This topic has 9 replies, 2 voices, and was last updated 5 years, 9 months ago by info53.
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December 1, 2017 at 4:39 pm #2254info53Participant
Hello,
I have some problems with your plugin.
My campaign is: buy 2 get 1 free from the same item, auto applied and multiplied (buy 10 get 5, buy 2 get 1, etc..)
When I update the quantity of items in my cart, the free items are not updated
Can you help me?December 1, 2017 at 4:52 pm #2255Soft79KeymasterCan you please sned me the coupon settings and instructions to reproduce the issue in your store?
December 1, 2017 at 5:19 pm #2257info53ParticipantWooCommerce ver 3.2.5
WooCommerce Extended Coupon Features PRO ver. 2.5.4Discount type: sconto fisso sul prodotto
Product: #73
Minimum quantity of matching products: 2
Maximum quantity of matching products: 20
Free products: #73
Auto coupon, Apply silentlythe first time I add the product to the cart from the product page, the plugin works (es. I buy 10 item, in my cart are shown 5 free items) but when I go in the cart page and modify the amount of product to buy, the quantity of the free product does not change
December 1, 2017 at 5:51 pm #2258info53Participantthis is the url of my site
<a href="http://vkfitalia.dev.kubeitalia.it/prodotto/tiob-1000-2/" rel="noopener" target="_blank"></a>
debug mode is set to on
December 1, 2017 at 6:12 pm #2260Soft79KeymasterCan you please update to the current development version 2.6.0 and try again? It’s available on your account page.
December 4, 2017 at 8:30 am #2277info53ParticipantHello, I have updated to version 2.6 but the cart still does not work. Any other suggestions?
December 4, 2017 at 8:59 am #2279Soft79KeymasterPlease send me your WooCommerce System Status Report and the coupon code.
December 4, 2017 at 9:12 am #2280info53Participant### WordPress Environment ### Home URL: http://vkfitalia.dev.kubeitalia.it Site URL: http://vkfitalia.dev.kubeitalia.it WC Version: 3.2.5 Log Directory Writable: ✔ WP Version: 4.9.1 WP Multisite: – WP Memory Limit: 64 MB WP Debug Mode: – WP Cron: ✔ Language: it_IT ### Server Environment ### Server Info: Apache/2.4.18 (Ubuntu) PHP Version: 7.0.22-0ubuntu0.16.04.1 PHP Post Max Size: 200 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.47.0 OpenSSL/1.0.2g SUHOSIN Installed: – Max Upload Size: 200 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.2.5 WC Database Prefix: wp_ MaxMind GeoIP Database: ✔ Total Database Size: 2.11MB Database Data Size: 1.18MB Database Index Size: 0.93MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB wp_commentmeta: Data: 0.02MB + Index: 0.03MB wp_comments: Data: 0.02MB + Index: 0.08MB wp_links: Data: 0.02MB + Index: 0.02MB wp_options: Data: 0.16MB + Index: 0.02MB wp_postmeta: Data: 0.31MB + Index: 0.13MB wp_posts: Data: 0.25MB + Index: 0.06MB wp_termmeta: Data: 0.02MB + Index: 0.03MB wp_terms: Data: 0.02MB + Index: 0.03MB wp_term_relationships: Data: 0.02MB + Index: 0.02MB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB wp_usermeta: Data: 0.02MB + Index: 0.03MB wp_users: Data: 0.02MB + Index: 0.05MB ### Post Type Counts ### attachment: 79 c_p_tab: 1 nav_menu_item: 28 page: 14 post: 3 product: 16 product_variation: 10 pw_bogo: 1 revision: 51 shop_coupon: 4 slider: 5 wpcf7_contact_form: 2 ### Security ### Secure connection (HTTPS): ❌Il tuo negozio non utilizza HTTPS. Scopri di più su HTTPS e certificati SSL . Hide errors from visitors: ✔ ### Active Plugins (4) ### Contact Form 7: by Takayuki Miyoshi – 4.9.1 WooCommerce Extended Coupon Features PRO: by Soft79 – 2.6.0.1 WooCommerce PayPal Express Checkout Gateway: by WooCommerce – 1.4.5 WooCommerce: by Automattic – 3.2.5 ### Settings ### API Enabled: ✔ Force SSL: – Currency: EUR (€) Currency Position: right Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #33 - /shop/ Carrello: #35 - /carrello/ Cassa: #37 - /cassa/ Il mio account: ❌ La pagina non contiene lo shortcode. Termini e condizioni: #134 - /termini-e-condizioni/ ### Theme ### Name: Kubeitalia_Starter Version: 1 Author URL: http://www.kubeitalia.it Child Theme: ❌ – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente ti consigliamo di utilizzare un child theme. Vedi: Come creare un child theme WooCommerce Support: ✔ ### Templates ### Overrides: Kubeitalia_starter/woocommerce/checkout/cart-errors.php Kubeitalia_starter/woocommerce/checkout/form-billing.php Kubeitalia_starter/woocommerce/checkout/form-checkout.php Kubeitalia_starter/woocommerce/checkout/form-coupon.php Kubeitalia_starter/woocommerce/checkout/form-login.php Kubeitalia_starter/woocommerce/checkout/form-pay.php Kubeitalia_starter/woocommerce/checkout/form-shipping.php Kubeitalia_starter/woocommerce/checkout/payment-method.php Kubeitalia_starter/woocommerce/checkout/payment.php Kubeitalia_starter/woocommerce/checkout/review-order.php Kubeitalia_starter/woocommerce/checkout/terms.php Kubeitalia_starter/woocommerce/checkout/thankyou.php versione 3.0.0 è obsoleta. La versione attuale è 3.2.0 Kubeitalia_starter/woocommerce/content-product.php Kubeitalia_starter/woocommerce/content-single-product.php Kubeitalia_starter/woocommerce/single-product/title.php Kubeitalia_starter/single-product.php versione - è obsoleta. La versione attuale è 1.6.4 Outdated Templates: ❌Scopri come aggiornare
coupon code: 2+1 TIOB 1000
coupon code: 2+1 Polifol Complex
coupon code: 2+1 LeniskerDecember 4, 2017 at 9:49 am #2281Soft79KeymasterDo you have a functions.php that might interfere with coupons? E.g. a script to disable coupons?
Otherwise, could you please try with a default theme like Storefront to see if the problem persists?
December 4, 2017 at 11:23 am #2284info53ParticipantOK it now works! Thanks
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