July 25, 2017 at 2:32 pm #1722clweaverParticipant
When I try to add “free products” to a coupon under the FREE Products section while creating a coupon, it says “No Matches Found”. It simply isn’t recognizing any of the products.July 25, 2017 at 2:48 pm #1723
Did you recently update to WC3.0 or install a new plugin? The cause is probably an outdated plugin that is not compatible with WC3.0.
Please send me your WooCommerce Status Report, maybe I notice something.July 25, 2017 at 2:54 pm #1724clweaverParticipant
Thanks. Here is the report. Also, all plugins are up to date.
### WordPress Environment ### Home URL: http://www.bowmanbeauty.com Site URL: http://www.bowmanbeauty.com WC Version: 3.1.1 Log Directory Writable: ✔ WP Version: 4.8 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_US ### Server Environment ### Server Info: Flywheel/4.1.0 PHP Version: 5.6.30-11+deb.sury.org~xenial+3 PHP Post Max Size: 300 MB PHP Time Limit: 30 PHP Max Input Vars: 4000 cURL Version: 7.47.0 OpenSSL/1.0.2g SUHOSIN Installed: – MySQL Version: 5.6.32 Max Upload Size: 300 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.1.1 WC Database Prefix: wp_ woocommerce_sessions: ✔ woocommerce_api_keys: ✔ woocommerce_attribute_taxonomies: ✔ woocommerce_downloadable_product_permissions: ✔ woocommerce_order_items: ✔ woocommerce_order_itemmeta: ✔ woocommerce_tax_rates: ✔ woocommerce_tax_rate_locations: ✔ woocommerce_shipping_zones: ✔ woocommerce_shipping_zone_locations: ✔ woocommerce_shipping_zone_methods: ✔ woocommerce_payment_tokens: ✔ woocommerce_payment_tokenmeta: ✔ ### Security ### Secure connection (HTTPS): ❌Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ✔ ### Active Plugins (27) ### Accordion Shortcodes: by Phil Buchanan – 2.3.3 Advanced WP Columns: by Vladica Savic – 2.0.6 Code Snippets: by Shea Bunge – 2.8.6 Contact Form 7: by Takayuki Miyoshi – 4.8.1 Fusion Builder: by ThemeFusion – 1.2.1 Fusion Core: by ThemeFusion – 3.2.1 Insert Headers and Footers: by WPBeginner – 1.4.2 List Taxonomy Terms - BETA: by Daniel Santoro – 0.1.0 Maintenance Mode: by Lukas Juhas – 2.3.1 Media Library Assistant: by David Lingren Fair Trade Judaica – 2.60 PayPal for WooCommerce: by Angell EYE – 220.127.116.11 Search By SKU - for Woocommerce: by Matthew Lawson – 0.6.1 Smart Manager: by StoreApps – 3.10.0 WooCommerce Extended Coupon Features PRO: by Soft79 – 18.104.22.168 WooCommerce Extended Coupon Features: by Soft79 – 2.5.1 WooCommerce Brands: by WooCommerce – 1.5.2 WooCommerce Cart Notices: by SkyVerge – 1.7.0 WooCommerce Dynamic Pricing: by Lucas Stark – 3.0.12 WooCommerce Authorize.Net CIM Gateway: by SkyVerge – 2.6.3 More Sorting Options for WooCommerce Pro: by Algoritmika Ltd – 3.1.0 More Sorting Options for WooCommerce: by Algoritmika Ltd – 3.1.1 WooCommerce Order Status Manager: by SkyVerge – 1.7.1 WooCommerce Twilio SMS Notifications: by SkyVerge – 1.9.0 WooCommerce: by Automattic – 3.1.1 Yoast SEO: by Team Yoast – 5.1 WP Rollback: by WordImpress – 1.5 Easy Forms for MailChimp: by YIKES Inc. – 6.3.22 ### Settings ### API Enabled: ✔ Force SSL: ✔ Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-catalog (exclude-from-catalog-2) exclude-from-search (exclude-from-search) featured (featured) featured (featured-2) outofstock (outofstock) outofstock (outofstock-2) rated-1 (rated-1) rated-1 (rated-1-2) rated-2 (rated-2) rated-2 (rated-2-2) rated-2 (rated-2-3) rated-3 (rated-3) rated-3 (rated-3-2) rated-4 (rated-4) rated-4 (rated-4-2) rated-5 (rated-5) rated-5 (rated-5-2) ### WC Pages ### Shop base: #66 - /shop/ Cart: #67 - /cart/ Checkout: #68 - /checkout/ My account: #69 - /my-account/ ### Theme ### Name: Avada Version: 5.2.1 Author URL: http://themeforest.net/user/ThemeFusion Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: Avada/woocommerce/cart/cart.php Avada/woocommerce/checkout/form-pay.php Avada/woocommerce/checkout/review-order.php Avada/woocommerce/checkout/thankyou.php Avada/woocommerce/loop/loop-start.php Avada/woocommerce/single-product/add-to-cart/variable.php Avada/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php Avada/woocommerce/single-product/short-description.php Avada/woocommerce/single-product/tabs/additional-information.php Avada/woocommerce/single-product/tabs/description.php ### Authorize.Net CIM ### Environment: Production Tokenization Enabled: – Debug Mode: OffJuly 25, 2017 at 2:58 pm #1725
You need to update WooCommerce Extended Coupon Features PRO to version 2.5.0 or newer (Current version is 2.5.3).July 25, 2017 at 3:22 pm #1726AndeSParticipant
I didn’t realize there was an updated version. The plugins page on the website didn’t notify me.
It’s all good now and thanks very much for your quick help.July 25, 2017 at 4:04 pm #1727
If you purchased through soft79.nl, make sure you enter the licence code at Settings > WooCommerce Extended Coupon Features to receive automatic updates.July 25, 2017 at 4:27 pm #1728AndeSParticipant
I appreciate your help. Actually there is still a problem I’m trying to figure out. The function to add a free product is now working but the option to click on the number of coupons used and see a list of orders that used the coupon is still unavailable.
ThanksJuly 25, 2017 at 4:40 pm #1729
I don’t know about the existence of that functionality… Is that WooCommerce functionality?
- You must be logged in to reply to this topic.