Repository Forums Support WooCommerce Extended Coupon Features PRO Free products only visible after cart page refresh

Topic Resolution: Resolved
Viewing 5 posts - 1 through 5 (of 5 total)
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  • #20349
    info78
    Participant

    I contacted Woo.com yesterday thinking it was a WooCommerce issue, but I think it has to do with the plugin. Below is the contact with Woo.com (our website: kamadoexpress.nl):

    If someone adds a BBQ of a certain amount into the cart, they get a free “starter pack” (“startpakket”). 6 free products then get added into the cart. But they don’t show up the first time the cart page loads…. They only show up after a reload of the cart page.

    You can check yourself if you want by adding this product to the cart: https://kamadoexpress.nl/product/bastard-urban-xl-voordeelpakket/

    You should see that the cart in the shop menu / header already says 7 products in cart, but if you go to the cart it only shows the BBQ. Then if you reload the page it shows the other products correctly.

    If I go from the cart page to another page and then back to the cart, the products also won’t show up.. If I then reload the cart page the products will show up..

    Woo.com reaction:
    I see. I recommend that you reach out to the plugin developers for further testing. It does seem that there is a bit of delay before the “function” kicks in so you have to reload for the browser to recognize the cookie.

    Can you please look into this?

    #20350
    Soft79
    Keymaster

    What are the coupon settings?

    #20357
    info78
    Participant
    #20358
    Soft79
    Keymaster

    Can you remove the excluded categories? The ‘BBQ Opruiming’-category seems to conflict somehow.

    #20359
    info78
    Participant

    Thanks! I tested it by removing the BBQ Opruiming category and now it works as it should.

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