Repository Forums Support WooCommerce Extended Coupon Features PRO Free-shipping appears at quantity at the cart

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  • #15099
    Christoph Eske
    Participant

    Hey Guys!

    I really love your plugin, but im having a issue with it I cant solve. :/

    The problem is, that the shipping-fee appears at the quantity section at the shopping cart as you can see at the following screenshot:

    issue

    How can I solve this?

    Thank you for your help! <3

    Aaron

    #15100
    Soft79
    Keymaster

    Strange, I suspect this is caused by the theme. What theme and what version do you use?

    #15102
    Christoph Eske
    Participant

    Thank you for the fast response!

    Im using the latest versions of woocommerce, wordpress and the kona theme: https://themeforest.net/item/kona-modern-clean-ecommerce-wordpress-theme/22715908

    #15103
    Soft79
    Keymaster

    Please try it in a standard theme like Storefront. If the issue persist, send me url to your store + instructions to reproduce the issue (i.e. apply the coupon).

    #15109
    Christoph Eske
    Participant

    Yes with Storefront it is working!

    storefront

    So do I have to ask the support of the theme at first right?

    #15110
    Soft79
    Keymaster

    Yes, possibly they’re using the woocommerce_cart_item_subtotal or woocommerce_cart_item_price filter where it shouldn’t be. Copy/paste error maybe…

    I think they hide the single item price from the cart using css but this doesn’t work for ‘Kostenlos!’ since it doesn’t have the same classes.

    #15112
    Christoph Eske
    Participant

    Okay! So I will try this at first!

    Thank you a lot!

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