Topic Resolution: Resolved
Viewing 7 posts - 1 through 7 (of 7 total)
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  • #10922
    Anthony Wood
    Participant

    Hi we recently purchased your product and are trying to get free shipping to work with all of our shipping options.

    What is happening;
    I have a coupon for 50 dollars, and I order a hat, I cannot use the coupon to pay for next day air. The only option I have is a generic Free Shipping in the check out.

    What we need to happen;
    I have a coupon for 50 dollars, and I order a hat, and I want to use my coupon to also pay for next day air.

    How do I do this?

    #10925
    Soft79
    Keymaster

    You need to use the Free Shipping-method for that; you can change the description to ‘Free next day air shipping’ though…

    #10926
    Anthony Wood
    Participant

    So do I have to set separate free shipping method in woo commerce for each type of shipping that we offer?

    Thanks for helping!

    #10928
    Soft79
    Keymaster

    That’s one way. You could also choose to use a generic ‘Free shipping’ and hide all other shipping methods when free shipping is available. See https://docs.woocommerce.com/document/free-shipping/

    It’s possibly also possible to handle it with the existing shipping methods, but overriding the price by using filters programmatically…

    #10968
    Anthony Wood
    Participant

    We would like the shipping to actually be charged against the coupon.

    So a coupon for 50 dollars

    Customer buys hat for 20 dollars

    If they choose priority mail flat it deducts 7 dollars from the coupon
    If they choose next day air it deducts 23 dollars from the coupon.

    How do we do this?

    #10969
    Soft79
    Keymaster

    In WooCommerce a coupon only discounts the products in cart, not shipping…

    So without customization this is not possible.

    #10972
    Anthony Wood
    Participant

    OK thanks for the answer!

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