Gateway timeout when login

[saf]

Hi, I would have a question about the plugin, to me an odd error when I try to log in with a certain user who has a slightly big box, then the server responds to gateway timeout response.
There of course 6 autocoupon enabled in the store and 2 two are applicate automatically to the cart, but it doesn’t load anything because go always in gateway timeout
While if the plugin disables everything works, there may be some problem in the code.
Thank you.

[Soft79]

Please send me your WooCommerce System Status report.

[saf]

Hi, this is the report:
### WordPress Environment ###

WC Version: 2.5.5
Log Directory Writable: ✔
WP Version: 4.5.11
WP Multisite: –
WP Memory Limit: 400 MB
WP Debug Mode: –
Language: it_IT

### Server Environment ###

Server Info: Apache
PHP Version: 5.6.32
PHP Post Max Size: 128 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
SUHOSIN Installed: –
MySQL Version: 5.6.36
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
POST remoto: ✔
GET remoto: ✔

### Database ###

WC Database Version: 2.3.8
:
woocommerce_sessions: ✔
woocommerce_api_keys: ✔
woocommerce_attribute_taxonomies: ✔
woocommerce_termmeta: ✔
woocommerce_downloadable_product_permissions: ✔
woocommerce_order_items: ✔
woocommerce_order_itemmeta: ✔
woocommerce_tax_rates: ✔
woocommerce_tax_rate_locations: ✔

### Active Plugins (39) ###

CategoryTinymce: by Kevin Heath – 3.6.4
Contact Form 7: by Takayuki Miyoshi – 4.4.2
CSS & JavaScript Toolbox: by Wipeout Media – 8.2
WooCommerce Email Customizer: by cxThemes – 2.16
Essential Grid: by ThemePunch – 2.0.1
Features: by WooThemes – 1.5.0
WPBakery Visual Composer: by Michael M – WPBakery.com – 4.4.1
Limit Login Attempts: by Johan Eenfeldt – 1.7.1
Listagram for WordPress: by Listagram.com – 0.2
Magic Zoom Plus for WooCommerce: by Magic Toolbox – 6.6.19
WooCommerce Product Filter: by Mihajlovic Nenad – 6.1.1
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6
Revolution Slider: by ThemePunch – 4.6.5
Search By SKU – for Woocommerce: by Matthew Lawson – 0.6.1
SG Optimizer: by SiteGround – 3.0.5
Tawk.to Live Chat: by Tawkto – 0.1.9
TCBD Popover: by Md Touhidul Sadeek – 1.1
WD Shop By Color: by Wpdance – 1.0
WD ShortCode: by Wpdance – 1.1
WD Slide: by WD Team – 1.0.0
Woocomerce Brands Pro: by Proword – 3.0
WooCommerce Extended Coupon Features: by Soft79 – 2.3.7.4
WooCommerce Catalog Visibility Options: by Lucas Stark – 2.5.0 – 3.0.3 è disponibile
WooCommerce Chained Products: by Store Apps – 2.3.7 – 2.5.7 è disponibile
WooCommerce Conditional Shipping and Payments: by WooThemes – 1.2.3
WooCommerce Grid / List toggle: by jameskoster – 1.0.0
WooCommerce Min/Max Quantities: by WooThemes – 2.3.13 – 2.3.18 è disponibile
Woocommerce Products Per Page: by Jeroen Sormani – 1.2.2
WooCommerce – Store Exporter Deluxe: by Visser Labs – 1.9.7
WooCommerce – Store Toolkit: by Visser Labs – 1.6.2
WooCommerce Waitlist: by Neil Pie – 1.4.13 – 1.5.84 è disponibile
WooCommerce: by WooThemes – 2.5.5
Yoast SEO: by Team Yoast – 3.2.5
WP All Import Pro: by Soflyy – 4.4.0
WP-MailUp: by MailUp and N. I. Biz Soft Solutions – 1.4.1
WP All Import – WooCommerce Add-On Pro: by Soflyy – 2.3.2
YITH WooCommerce Badge Management: by YITHEMES – 1.3.0
YITH WooCommerce Product Slider Carousel Premium: by YITHEMES – 1.0.11
YITH WooCommerce Waiting List: by YITHEMES – 1.0.6

### Settings ###

Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2

### API ###

API Enabled: ✔
API Version: 3.1.0

### WC Pages ###

Shop Base: #9 – /shop/
Carrello: #10 – /cart/
Cassa: #11 – /checkout/
Il mio account: #12 – /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: WD OSWAD MARKETTheme URI: http://wpdance.com/Description: Commerce TemplateAuthor: WPDance Team / WPDance.comAuthor URI: http://wpdance.com/Version: 1.0.8Tags: one-column
two-columns
three-columns
left-sidebar
right-sidebar
fluid-layout
responsive-layout
custom-menu
full-width-template
rtl-language-support
sticky-post
theme-options
translation-readyLicense: GNU General Public License v2 or laterLicense URI: http://www.gnu.org/licenses/gpl-2.0.html 1.HEADER 1.1 HEADER TOP 1.1.1 MY ACCOUNT DROPDOWN 1.2 HEADER MIDDLE 1.2.1 HEADER LOGO 1.2.2 CART DROPDOWN 1.3 HEADER BOTTOM 1.3.1 HEADER SEARCH 1.3.2 HEADER MENU 1.4 HEADER STYLE-1 1.5 HEADER STYLE-2 1.6 HEADER STYLE-3 2. TOP CONTENT WIDGET AREA AND BANNER TOP CONTENT 2.1 TOP CONTENT WIDGET AREA 2.1 BANNER TOP CONTENT 3. PAGE SLIDER 3.1 REVOLUTION PAGE SLIDER 3.2 FEATURE PRODUCTS PAGE SLIDER 4. BREADCRUMB 5. MAIN CONTENT 6. FOOTER 6.1 FIRST AREA FOOTER 6.2 SECOND AREA FOOTER 6.3 THIRD AREA FOOTER 6.4 FOURTH AREA FOOTER 6.5 FIFTH AREA FOOTER 6.6 SIXTH AREA FOOTER 6.7 COPYRIGHT AND PAYMENT AREA FOOTER 7. SHOP PRODUCT PAGE 7.1 ARCHIVE PRODUCTS SUBCATAGORIES 7.2 PAGINATION 7.3 PRODUCT LIST & GRID 8. DETAIL PRODUCT 8.1 PRODUCT TITLE 8.2 PRODUCT AVAILABILITY 8.3 PRODUCT SKU 8.4 PRODUCT SHORT DESCRIPTION 8.5 PRODUCT CATEGORIES 8.6 PRODUCT PRICE 8.7 PRODUCT SHARING 8.8 PRODUCT RATING 8.9 PRODUCT BUTTON ADD TO CART 8.10 PRODUCT DETAIL BANNER 8.11 QUANTITY PRODUCT DETAIL 8.12 PRODUCT IMAGE 8.13 CAROUSEL THUMB PRODUCT DETAIL 8.14 TAGS PRODUCT DETAIL 8.15 TAB PRODUCT DETAIL 8.15.1 TAB REVIEW PRODUCT DETAIL 8.15.2 TAB TAGS PRODUCT DETAIL 8.15.3 TAB INFORMATION PRODUCT DETAIL 8.16 TAB RELATED AND UPSELL PRODUCT DETAIL 8.16.1 RELATED PRODUCT DETAIL 8.16.2 UPPSELL PRODUCT DETAIL 9. CHECKOUT PAGE 9.1 CHECKOUT COUPON 9.2 CHECKOUT TABS 9.3 CHECKOUT METHOD 9.4 CREATE MY ACCOUNT CHECKOUT 9.5 BILLING ADDRESS CHECKOUT 9.6 SHIPPING ADDRESS CHECKOUT 9.7 YOUR ORDER CHECKOUT 9.8 PAYMENT CHECKOUT 10. SHOPPING CART PAGE 10.1 COUPON SHOPPING CART 10.2 SHIPPING CACULATOR SHOPPING CART 10.3 CART TOTAL SHOPPING CART 10.4 CROSS SELL SHOPPING CART 11. MY ACCOUNT PAGE 11.1 ADDRESS MY ACCOUNT 11.2 ORDER DETAIL MY ACCOUNT 11.3 MENU FIX BOTTOM MY ACCOUNT 11.4 LOST RESET PASSWORD 12. TRACK ORDER PAGE 13. QUICK SHOP 14. BLOG PAGE 14.1 CATEGORY BLOGS PAGE 14.2 SINGLE BLOG PAGE 15. ERROR 404 16. CONTACT FORM 17. LIST ANIMATION 18. CUSTOME STYLE CSS FOR STORE 18.1 STORE 1 18.2 STORE 2 18.4 STORE BUSINESS 18.4 STORE MAGAZINE 18.5 STORE ONE PAGE

Version: – 0 è disponibile
Author URL:
Child Theme: ✕ – Se stati modificando WooCommerce o un tema genitore che non hai costruito personalmente
ti consigliamo di utilizzare un child theme. Vedi: Come creare un child theme

WooCommerce Support: ✔

### Templates ###

Overrides: wp_oswad_market/archive-product.php
wp_oswad_market/woocommerce/cart/cart-empty.php
wp_oswad_market/woocommerce/cart/cart-item-data.php versione 2.1.0 il file non è aggiornato. La versione di base è 2.4.0
wp_oswad_market/woocommerce/cart/cart-shipping.php versione 2.1.0 il file non è aggiornato. La versione di base è 2.5.0
wp_oswad_market/woocommerce/cart/cart-totals.php versione 2.1.0 il file non è aggiornato. La versione di base è 2.3.6
wp_oswad_market/woocommerce/cart/cart.php versione 2.1.0 il file non è aggiornato. La versione di base è 2.3.8
wp_oswad_market/woocommerce/cart/cross-sells.php
wp_oswad_market/woocommerce/cart/mini-cart.php versione 2.1.0 il file non è aggiornato. La versione di base è 2.5.0
wp_oswad_market/woocommerce/cart/shipping-calculator.php
wp_oswad_market/woocommerce/checkout/cart-errors.php versione 1.6.4 il file non è aggiornato. La versione di base è 2.4.0
wp_oswad_market/woocommerce/checkout/form-billing.php
wp_oswad_market/woocommerce/checkout/form-checkout.php versione 2.0.0 il file non è aggiornato. La versione di base è 2.3.0
wp_oswad_market/woocommerce/checkout/form-coupon.php
wp_oswad_market/woocommerce/checkout/form-login.php
wp_oswad_market/woocommerce/checkout/form-pay.php versione 1.6.4 il file non è aggiornato. La versione di base è 2.5.0
wp_oswad_market/woocommerce/checkout/form-shipping.php
wp_oswad_market/woocommerce/checkout/payment.php
wp_oswad_market/woocommerce/checkout/review-order.php
wp_oswad_market/woocommerce/checkout/thankyou.php
wp_oswad_market/woocommerce/content-product.php versione 1.6.4 il file non è aggiornato. La versione di base è 2.5.0
wp_oswad_market/woocommerce/content-product_cat.php versione 1.6.4 il file non è aggiornato. La versione di base è 2.5.2
wp_oswad_market/woocommerce/content-single-product.php
wp_oswad_market/woocommerce/content-widget-product.php versione – il file non è aggiornato. La versione di base è 2.5.0
wp_oswad_market/woocommerce/emails/customer-processing-order.php
wp_oswad_market/woocommerce/emails/email-header.php
wp_oswad_market/woocommerce/emails/email-order-details.php
wp_oswad_market/woocommerce/global/breadcrumb.php versione 2.2.0 il file non è aggiornato. La versione di base è 2.3.0
wp_oswad_market/woocommerce/global/form-login.php
wp_oswad_market/woocommerce/global/quantity-input.php versione 2.1.0 il file non è aggiornato. La versione di base è 2.5.0
wp_oswad_market/woocommerce/global/sidebar.php
wp_oswad_market/woocommerce/global/wrapper-end.php
wp_oswad_market/woocommerce/global/wrapper-start.php
wp_oswad_market/woocommerce/loop/add-to-cart.php versione 2.1.0 il file non è aggiornato. La versione di base è 2.5.0
wp_oswad_market/woocommerce/loop/loop-end.php
wp_oswad_market/woocommerce/loop/loop-start.php
wp_oswad_market/woocommerce/loop/no-products-found.php
wp_oswad_market/woocommerce/loop/orderby.php
wp_oswad_market/woocommerce/loop/price.php
wp_oswad_market/woocommerce/loop/rating.php
wp_oswad_market/woocommerce/loop/result-count.php
wp_oswad_market/woocommerce/loop/sale-flash.php
wp_oswad_market/woocommerce/myaccount/form-add-payment-method.php
wp_oswad_market/woocommerce/myaccount/form-edit-account.php versione 2.2.7 il file non è aggiornato. La versione di base è 2.5.1
wp_oswad_market/woocommerce/myaccount/form-edit-address.php
wp_oswad_market/woocommerce/myaccount/form-login.php
wp_oswad_market/woocommerce/myaccount/form-lost-password.php
wp_oswad_market/woocommerce/myaccount/my-account.php
wp_oswad_market/woocommerce/myaccount/my-address.php
wp_oswad_market/woocommerce/myaccount/my-downloads.php
wp_oswad_market/woocommerce/myaccount/my-orders.php
wp_oswad_market/woocommerce/myaccount/view-order.php
wp_oswad_market/woocommerce/notices/error.php
wp_oswad_market/woocommerce/notices/notice.php
wp_oswad_market/woocommerce/notices/success.php
wp_oswad_market/woocommerce/order/form-tracking.php
wp_oswad_market/woocommerce/order/order-details.php versione 2.2.0 il file non è aggiornato. La versione di base è 2.5.3
wp_oswad_market/woocommerce/order/tracking.php
wp_oswad_market/woocommerce/single-product/add-to-cart/external.php
wp_oswad_market/woocommerce/single-product/add-to-cart/grouped.php
wp_oswad_market/woocommerce/single-product/add-to-cart/simple.php
wp_oswad_market/woocommerce/single-product/add-to-cart/variable.php versione 2.1.0 il file non è aggiornato. La versione di base è 2.5.0
wp_oswad_market/woocommerce/single-product/meta.php
wp_oswad_market/woocommerce/single-product/price.php versione 1.6.4 il file non è aggiornato. La versione di base è 2.4.9
wp_oswad_market/woocommerce/single-product/product-attributes.php
wp_oswad_market/woocommerce/single-product/product-image.php
wp_oswad_market/woocommerce/single-product/product-thumbnails.php versione 2.0.3 il file non è aggiornato. La versione di base è 2.3.0
wp_oswad_market/woocommerce/single-product/related.php
wp_oswad_market/woocommerce/single-product/review.php versione 2.1.0 il file non è aggiornato. La versione di base è 2.5.0
wp_oswad_market/woocommerce/single-product/sale-flash.php
wp_oswad_market/woocommerce/single-product/share.php
wp_oswad_market/woocommerce/single-product/short-description.php
wp_oswad_market/woocommerce/single-product/tabs/additional-information.php
wp_oswad_market/woocommerce/single-product/tabs/description.php
wp_oswad_market/woocommerce/single-product/tabs/tabs.php versione 2.0.0 il file non è aggiornato. La versione di base è 2.4.0
wp_oswad_market/woocommerce/single-product/title.php
wp_oswad_market/woocommerce/single-product/up-sells.php
wp_oswad_market/woocommerce/single-product-reviews.php versione 2.1.0 il file non è aggiornato. La versione di base è 2.3.2
wp_oswad_market/woocommerce/single-product.php
wp_oswad_market/woocommerce/taxonomy-product_cat.php
wp_oswad_market/woocommerce/taxonomy-product_tag.php

[Soft79]

You are using very old software versions. Please update your plugins and WP. Create a backup first!

[Soft79]

I noticed you also opened a topic at wordpress.org . Let’s continue in the topic overthere, since this considers the free plugin. In the future, please don’t open multiple topics.

I mark this one as resolved.

[Author]

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