No matching product for “Free Product”

[Kassidi]

I’m trying to create a coupon where if they add one item to the cart it will automatically add a different item to their cart for free. When I try to type in the box “Free Products” it’s automatically telling me “No Matches Found” before I even put anything in the field. Am I doing something wrong?

[Soft79]

What version of our plugin are you using?

[Kassidi]

Version 2.5.4

### WordPress Environment ###

Home URL: https://glitterandbliss.com
Site URL: https://glitterandbliss.com
WC Version: 3.2.2
Log Directory Writable: ✔
WP Version: 4.8.3
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: 5.6.31
PHP Post Max Size: 128 MB
PHP Time Limit: 0
PHP Max Input Vars: 4000
cURL Version: 7.53.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: 5.6.36
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 3.2.2
WC Database Prefix: wp_rsun_
MaxMind GeoIP Database: ✔
Total Database Size: 30.20MB
Database Data Size: 23.12MB
Database Index Size: 7.08MB
wp_rsun_woocommerce_sessions: Data: 0.12MB + Index: 0.00MB
wp_rsun_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
wp_rsun_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
wp_rsun_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
wp_rsun_woocommerce_order_items: Data: 0.23MB + Index: 0.14MB
wp_rsun_woocommerce_order_itemmeta: Data: 1.81MB + Index: 1.24MB
wp_rsun_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB
wp_rsun_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
wp_rsun_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
wp_rsun_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB
wp_rsun_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
wp_rsun_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
wp_rsun_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
wp_rsun_woocommerce_log: Data: 0.02MB + Index: 0.02MB
wp_rsun_aws_index: Data: 0.69MB + Index: 0.00MB
wp_rsun_cimy_uef_data: Data: 0.04MB + Index: 0.05MB
wp_rsun_cimy_uef_fields: Data: 0.00MB + Index: 0.00MB
wp_rsun_cimy_uef_wp_fields: Data: 0.00MB + Index: 0.00MB
wp_rsun_commentmeta: Data: 0.01MB + Index: 0.02MB
wp_rsun_comments: Data: 0.43MB + Index: 0.16MB
wp_rsun_crf_entries: Data: 0.00MB + Index: 0.00MB
wp_rsun_crf_fields: Data: 0.00MB + Index: 0.00MB
wp_rsun_crf_forms: Data: 0.00MB + Index: 0.00MB
wp_rsun_crf_option: Data: 0.00MB + Index: 0.00MB
wp_rsun_ewwwio_images: Data: 3.60MB + Index: 1.39MB
wp_rsun_links: Data: 0.00MB + Index: 0.00MB
wp_rsun_masterslider_options: Data: 0.02MB + Index: 0.02MB
wp_rsun_masterslider_sliders: Data: 0.02MB + Index: 0.03MB
wp_rsun_options: Data: 2.14MB + Index: 0.20MB
wp_rsun_postmeta: Data: 9.79MB + Index: 2.75MB
wp_rsun_posts: Data: 1.01MB + Index: 0.30MB
wp_rsun_revslider_css: Data: 0.09MB + Index: 0.00MB
wp_rsun_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB
wp_rsun_revslider_navigations: Data: 0.00MB + Index: 0.00MB
wp_rsun_revslider_sliders: Data: 0.01MB + Index: 0.00MB
wp_rsun_revslider_slides: Data: 0.09MB + Index: 0.00MB
wp_rsun_revslider_static_slides: Data: 0.00MB + Index: 0.00MB
wp_rsun_termmeta: Data: 0.01MB + Index: 0.02MB
wp_rsun_terms: Data: 0.00MB + Index: 0.01MB
wp_rsun_term_relationships: Data: 0.02MB + Index: 0.05MB
wp_rsun_term_taxonomy: Data: 0.01MB + Index: 0.01MB
wp_rsun_usermeta: Data: 1.41MB + Index: 0.58MB
wp_rsun_users: Data: 0.06MB + Index: 0.07MB
wp_rsun_usersultra_ajaxrating_vote: Data: 0.00MB + Index: 0.00MB
wp_rsun_usersultra_ajaxrating_votesummary: Data: 0.00MB + Index: 0.00MB
wp_rsun_usersultra_friends: Data: 0.00MB + Index: 0.00MB
wp_rsun_usersultra_galleries: Data: 0.00MB + Index: 0.00MB
wp_rsun_usersultra_likes: Data: 0.00MB + Index: 0.00MB
wp_rsun_usersultra_orders: Data: 0.00MB + Index: 0.00MB
wp_rsun_usersultra_packages: Data: 0.00MB + Index: 0.00MB
wp_rsun_usersultra_photos: Data: 0.00MB + Index: 0.00MB
wp_rsun_usersultra_photo_categories: Data: 0.00MB + Index: 0.00MB
wp_rsun_usersultra_photo_cat_rel: Data: 0.00MB + Index: 0.00MB
wp_rsun_usersultra_stats: Data: 0.00MB + Index: 0.00MB
wp_rsun_usersultra_stats_raw: Data: 0.00MB + Index: 0.00MB
wp_rsun_usersultra_videos: Data: 0.00MB + Index: 0.00MB
wp_rsun_users_ultra_pm: Data: 0.00MB + Index: 0.00MB
wp_rsun_vtprd_lifetime_limits_purchaser: Data: 0.00MB + Index: 0.00MB
wp_rsun_vtprd_lifetime_limits_purchaser_logid_rule: Data: 0.00MB + Index: 0.00MB
wp_rsun_vtprd_lifetime_limits_purchaser_rule: Data: 0.00MB + Index: 0.00MB
wp_rsun_vtprd_purchase_log: Data: 1.37MB + Index: 0.00MB
wp_rsun_vtprd_purchase_log_product: Data: 0.00MB + Index: 0.00MB
wp_rsun_vtprd_purchase_log_product_rule: Data: 0.00MB + Index: 0.00MB
wp_rsun_woocommerce_termmeta: Data: 0.00MB + Index: 0.00MB
wp_rsun_wpgmza: Data: 0.02MB + Index: 0.00MB
wp_rsun_wpgmza_categories: Data: 0.02MB + Index: 0.00MB
wp_rsun_wpgmza_category_maps: Data: 0.02MB + Index: 0.00MB
wp_rsun_wpgmza_maps: Data: 0.02MB + Index: 0.00MB
wp_rsun_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB
wp_rsun_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB

### Post Type Counts ###

attachment: 925
custom_css: 1
edge: 4
feature: 1
nav_menu_item: 33
page: 13
post: 8
product: 422
product_variation: 651
revision: 87
shop_coupon: 5
shop_order: 670
shop_order_refund: 2
slide: 1
templatera: 4
testimonials: 5
vntd_slider: 3
vtprd-rule: 1
wpcf7_contact_form: 3

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (11) ###

Artbees Themes Captcha: by Jose Rodriguez  – 1.0
Cimy User Extra Fields: by Marco Cimmino – 2.7.2
Contact Form 7: by Takayuki Miyoshi – 4.9.1
WPBakery Visual Composer (Modified Version): by Michael M - WPBakery.com – 5.2.1
WooCommerce Extended Coupon Features PRO: by Soft79 – 2.3.7.2 – Not tested with the active version of WooCommerce
WooCommerce Extended Coupon Features: by Soft79 – 2.5.4 – Not tested with the active version of WooCommerce
WooCommerce Catalog Visibility Options: by Lucas Stark – 3.0.1 – 3.0.3 is available – Not tested with the active version of WooCommerce
WooCommerce Authorize.Net CIM Gateway: by SkyVerge – 2.6.2 – 2.7.1 is available – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.2.2 – 3.2.3 is available
WP Approve User: by Konstantin Obenland – 2.4.0
WP Mail SMTP: by WPForms – 0.11.1

### Settings ###

API Enabled: ✔
Force SSL: ✔
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #3342 - /shop/
Cart: #5 - /cart/
Checkout: #6 - /checkout/
My account: #7 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Jupiter Child Theme
Version: 1.0
Author URL: 
Child Theme: ✔
Parent Theme Name: Jupiter
Parent Theme Version: 5.9.7
Parent Theme Author URL: http://themeforest.net/user/artbees
WooCommerce Support: ✔

### Templates ###

Overrides: jupiter/woocommerce/archive-product.php
jupiter/woocommerce/content-product.php
jupiter/woocommerce/content-product_cat.php
jupiter/woocommerce/loop/add-to-cart.php
jupiter/woocommerce/loop/loop-end.php
jupiter/woocommerce/loop/loop-start.php

### Authorize.Net CIM ###

Environment: Production
Tokenization Enabled: ✔
Debug Mode: Off

[Soft79]

Wow, that’s an old one!

Please upgrade to the newest version (preferably 2.5.6), available at your account page. You will have to do it manually (deactivate + uninstall current version, then install + activate new version).

After installation enter your licence key at Settings > WooCommerce Extended Coupon Features to enable automatic updates.

PS: You can remove the free version of the plugin, you don’t need it when you have PRO installed.

[Kassidi]

That worked. Thank you!

[Soft79]

You’re welcome!

[Author]

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