Repository Forums Support WooCommerce Extended Coupon Features PRO WooCommerce Extended Coupon Features w/WooCommerce 3.0.1

Topic Resolution: Resolved
Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
    Posts
  • #1225
    james
    Participant

    We have moved to WooCommerce 3.0.1 and now it seems that WooCommerce Extended Coupon Features plug-in no longer works. Ideas??

    Thank you for your time.

    James Becker

    #1227
    Soft79
    Keymaster

    What issues are you facing and what version of WooCommerce Extended Coupon Features are you using? The newest PRO version is 2.4.1.

    #1228
    james
    Participant

    WooCommerce Extended Coupon Features is not applying the coupon discount when all the criteria is met.

    We are running WooCommerce Extended Coupon Features (WCECF) v 2.4.0 and WooCommerce (WC) v 3.0.1.

    WordPress/Plugins does not indicate an update is available for WCECF v 2.4.0?

    We updated to WC 3.0.0 and WCECF v2.4.0 on April 5. Prior to that time WCECF worked. Ideas??

    Thank you for your time.

    James Beccker

    #1230
    Soft79
    Keymaster

    Please send me screenshots of the coupon settings and an url and instructions to reproduce the issue on your store.

    There is no auto update feature yet.

    #1234
    james
    Participant

    Coupon Settings
    Coupon Settings
    Coupon Settings
    Coupon Settings
    Coupon Settings
    Coupon Settings

    Goto:
    1 https://xrnonline.com/store/
    2. Click on No Online
    3. Click ADD TO CART for 2009 X-Ray News No Online
    4. Click ADD TO CART for 2010 X-Ray News No Online
    5. Click View Cart

    A $5.00 discount should show on this page, it does not. The discount should also show on the PROCEED TO CHECKOUT page, it does not.

    #1235
    Soft79
    Keymaster

    What happens if you get if you uncheck ‘auto coupon’ and manually enter the coupon code?

    If it can be applied manually; please try automatically with a standard theme (like Storefront)

    #1236
    james
    Participant

    I unchecked auto coupon as you suggested. Then in the cart I applied the coupon code manually. It still does not apply the coupon.

    NOTE: The last time the coupon was applied to an order was 4 Apr 2101. After that date the coupon is not applied. Ideas?

    Thank you for your time.

    James Becker

    #1237
    Soft79
    Keymaster

    Do you get an error message when you try to apply manually?

    Can you please send me your WooCommerce Status Report?

    #1238
    james
    Participant

    I do not receive any error messages.

    You said: “Can you please send me your WooCommerce Status Report?”
    Status Report?

    Status Report

    Which report?

    #1239
    Soft79
    Keymaster

    WP-Admin > WooCommerce > System Status > Get system report.

    #1243
    marketing2
    Participant

    I’m having the same exact issue after updating to WooCommerce 3.

    When I try apply the coupon manually, it does give me an error.

    It says that The minimum quantity of matching products for this coupon is 7.

    But I have 7 of that product in my cart, so something is broken. I even tried changing the quantity in my cart to 8 and it still gave me the same error.

    It worked perfectly before updating to WooCommerce 3.

    Has anyone found a solution for this yet?

    #1244
    Soft79
    Keymaster

    I just released version 2.4.2 which resolves this issue.

    #1246
    marketing2
    Participant

    Perfect, thanks!

    I just tested it out and can confirm that it worked.

    #1253
    Soft79
    Keymaster

    James, can you confirm please?

    #1256
    james
    Participant

    With ver 2.4.2 installed the issue seems to have been resolved. Thank you for your time.

    Works as it should now. 🙂

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