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  • February 4, 2021 at 6:05 pm in reply to: Error When Uploading my Plugin Files #17256
    ArcPro Support
    Participant

    Hi there,

    Sorry I read through a few other threads and found out why I received the error. I tried to upload the zip plugin as a whole, but then realized the plugin files were within the initial full zipped folder. I am all good now.

    I purchased through Envato, do I need to register the license anywhere on our website backend?

    Thanks!

    February 3, 2021 at 11:38 pm in reply to: Apply Coupon To Exisitng Subscriber #17251
    ArcPro Support
    Participant

    HI there,

    I am seeing an error when I am trying to upload my purchased plugin to my WordPress website. The error I see is:

    Unpacking the package…

    Installing the plugin…

    The package could not be installed. No valid plugins were found.

    Plugin installation failed.

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Viewing 2 posts - 1 through 2 (of 2 total)