[HEATHER ROHM]

Here is one of the debug codes:
{“result”:”ok”,”coupons”:{“11185”:{“id”:11185,”code”:”fob1freeship”,”amount”:”0″,”date_created”:{“date”:”2020-04-06 18:18:23.000000″,”timezone_type”:3,”timezone”:”America\/New_York”},”date_modified”:{“date”:”2020-12-13 03:16:04.000000″,”timezone_type”:3,”timezone”:”America\/New_York”},”date_expires”:null,”discount_type”:”fixed_cart”,”description”:”Free Flat Rate Shipping”,”usage_count”:11,”individual_use”:false,”product_ids”:[],”excluded_product_ids”:[],”usage_limit”:0,”usage_limit_per_user”:0,”limit_usage_to_x_items”:null,”free_shipping”:true,”product_categories”:[1974,1980],”excluded_product_categories”:[],”exclude_sale_items”:false,”minimum_amount”:””,”maximum_amount”:”98.99″,”email_restrictions”:[],”used_by”:[“303″,”349″,”4″,”410″,”442″,”j.brunswick@yahoo.com”,”tucker83199@gmail.com”,”478″,”303″,”ksautte@gmail.com”,”allen.speak.as@gmail.com”],”virtual”:false,”meta_data”:[{“id”:242352,”key”:”_vc_post_settings”,”value”:{“vc_grid_id”:[]}},{“id”:242355,”key”:”selected_images_categories”,”value”:”a:0:{}”},{“id”:242367,”key”:”_wjecf_products_and”,”value”:”no”},{“id”:242368,”key”:”_wjecf_categories_and”,”value”:”yes”},{“id”:242369,”key”:”_wjecf_allow_cart_excluded”,”value”:”no”},{“id”:242370,”key”:”_wjecf_first_purchase_only”,”value”:”no”},{“id”:242371,”key”:”_wjecf_is_auto_coupon”,”value”:”yes”},{“id”:242372,”key”:”_wjecf_apply_silently”,”value”:”yes”},{“id”:242373,”key”:”_wjecf_multiply_free_products”,”value”:”no”},{“id”:242374,”key”:”_wjecf_bogo_matching_products”,”value”:”no”},{“id”:242375,”key”:”_wjecf_must_select_free_product”,”value”:”no”},{“id”:242376,”key”:”_wjecf_select_free_product_message”,”value”:”Please choose your free gift:”},{“id”:242377,”key”:”_wjecf_allow_enqueue”,”value”:”yes”},{“id”:242378,”key”:”_wjecf_custom_fields_and”,”value”:”no”},{“id”:242379,”key”:”_wjecf_apply_discount_to”,”value”:”all”},{“id”:242380,”key”:”_expiration-date-status”,”value”:”saved”},{“id”:242381,”key”:”slide_template”,”value”:”default”},{“id”:427167,”key”:”_wp_page_template”,”value”:”default”},{“id”:427168,”key”:”allowed_brands”,”value”:[]},{“id”:427169,”key”:”excluded_brands”,”value”:[]}]}}}

[HEATHER ROHM]

Hi, I emailed a reply, but didn’t hear back, so am trying here:

I enabled debug mode. The auto-coupon codes I am having this issue with are:

fob1freeship
fob2freeship
dsfreeflatrate

This offers free flat rate shipping for customers who buy flat rate items and FOB or drop ship items so they aren’t double charged shipping.

In my testing I found:
1. Free shipping coupons do work other than these with “product categories” restricted.
2. Auto coupons work other than these
3. If I only restrict via “Product” (not product category) it works
4. The only field that seems to create a problem, and of course the one I need the most is when i try to restrict via “product category”
5. This is an issue regardless of only one category selected, 2 categories with the “OR” operator, or 2 categories with the “AND” operator (2 categories with the AND operator is what i need for these coupons to function correctly.
5. It doesn’t matter if I am testing “Variable items”, or “simple items” – neither work.

The other issue I’m having is once I put something in the Restrict Usage tab under “product categories” or “products” field it won’t let me update the fields so they are blank. I can delete everything in the field, but once I hit “Update” at least one item reappears. In this case I will have to trash the “dsfreeflatrate” coupon and remake it since I cannot delete the “product” i put in to test the coupon last night.

Thanks for all your help on this!
Heather

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