Repository Forums Support WooCommerce Extended Coupon Features PRO Plugin Causes Cart Messages To Display Twice

Topic Resolution: Resolved
Viewing 15 posts - 1 through 15 (of 22 total)
  • Author
    Posts
  • #3343
    daniel4
    Participant

    When the plugin is activated it is causing cart messages to duplicate twice. I see this user here at the same issue, with the thread marked complete but no solution provided within the thread? Could you please advise?

    https://www.soft79.nl/forums/topic/plugin-displays-some-messages-twice-in-cart-page/
    Kind regards
    Dan

    #3344
    Soft79
    Keymaster

    Please send me an url and instructions to reproduce this issue in your store. Also send me the WC System Status Report.

    #3349
    daniel4
    Participant

    Add promo code SUMMER20 to the shopping bag: https://pashminasandwraps.co.uk/

    System report…

    
    ### WordPress Environment ###
    
    Home URL: https://pashminasandwraps.co.uk
    Site URL: https://pashminasandwraps.co.uk
    WC Version: 3.3.5
    Log Directory Writable: ✔
    WP Version: 4.9.6
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.0.30
    PHP Post Max Size: 8 MB
    PHP Time Limit: 0
    PHP Max Input Vars: 2000
    cURL Version: 7.60.0
    OpenSSL/1.0.2o
    
    SUHOSIN Installed: –
    Max Upload Size: 8 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.3.5
    WC Database Prefix: wp_
    MaxMind GeoIP Database: ✔
    Total Database Size: 291.66MB
    Database Data Size: 281.72MB
    Database Index Size: 9.94MB
    wp_woocommerce_sessions: Data: 63.71MB + Index: 1.40MB
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_order_items: Data: 0.11MB + Index: 0.05MB
    wp_woocommerce_order_itemmeta: Data: 6.89MB + Index: 0.35MB
    wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB
    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB
    wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_payment_tokens: Data: 0.01MB + Index: 0.01MB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
    wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB
    wp_alert_notice_boxes: Data: 0.00MB + Index: 0.00MB
    wp_ariadminer_connections: Data: 0.00MB + Index: 0.00MB
    wp_blc_filters: Data: 0.00MB + Index: 0.00MB
    wp_blc_instances: Data: 1.03MB + Index: 0.23MB
    wp_blc_links: Data: 0.73MB + Index: 0.07MB
    wp_blc_synch: Data: 0.01MB + Index: 0.01MB
    wp_commentmeta: Data: 0.02MB + Index: 0.02MB
    wp_comments: Data: 0.58MB + Index: 0.19MB
    wp_ct_waitlist: Data: 0.00MB + Index: 0.00MB
    wp_dps_modules: Data: 0.00MB + Index: 0.00MB
    wp_dps_modules_type: Data: 0.00MB + Index: 0.00MB
    wp_dps_page_as_img: Data: 0.00MB + Index: 0.00MB
    wp_dps_page_sort_order: Data: 0.00MB + Index: 0.00MB
    wp_dps_usage_stat: Data: 0.00MB + Index: 0.00MB
    wp_itsec_lockouts: Data: 0.00MB + Index: 0.01MB
    wp_itsec_log: Data: 2.06MB + Index: 0.08MB
    wp_itsec_temp: Data: 0.10MB + Index: 0.08MB
    wp_layerslider: Data: 0.00MB + Index: 0.00MB
    wp_links: Data: 0.00MB + Index: 0.00MB
    wp_mc4wp_log: Data: 0.29MB + Index: 0.02MB
    wp_options: Data: 37.22MB + Index: 0.21MB
    wp_postmeta: Data: 19.07MB + Index: 3.83MB
    wp_posts: Data: 142.38MB + Index: 0.71MB
    wp_rac_abandoncart: Data: 0.80MB + Index: 0.01MB
    wp_rac_email_logs: Data: 0.07MB + Index: 0.01MB
    wp_rac_templates_email: Data: 0.00MB + Index: 0.00MB
    wp_revslider_css: Data: 0.09MB + Index: 0.00MB
    wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB
    wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB
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    wp_revslider_slides: Data: 0.18MB + Index: 0.00MB
    wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB
    wp_termmeta: Data: 0.04MB + Index: 0.02MB
    wp_terms: Data: 0.27MB + Index: 0.36MB
    wp_term_relationships: Data: 0.11MB + Index: 0.21MB
    wp_term_taxonomy: Data: 0.18MB + Index: 0.20MB
    wp_usermeta: Data: 1.48MB + Index: 0.93MB
    wp_users: Data: 0.08MB + Index: 0.11MB
    wp_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB
    wp_wc_download_log: Data: 0.00MB + Index: 0.00MB
    wp_wc_gpf_render_cache: Data: 0.00MB + Index: 0.00MB
    wp_wc_points_rewards_user_points: Data: 0.03MB + Index: 0.04MB
    wp_wc_points_rewards_user_points_log: Data: 0.08MB + Index: 0.06MB
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB
    wp_wfBadLeechers: Data: 0.00MB + Index: 0.00MB
    wp_wfBlockedIPLog: Data: 0.00MB + Index: 0.00MB
    wp_wfBlocks: Data: 0.00MB + Index: 0.00MB
    wp_wfBlocksAdv: Data: 0.00MB + Index: 0.00MB
    wp_wfConfig: Data: 0.01MB + Index: 0.01MB
    wp_wfCrawlers: Data: 0.00MB + Index: 0.00MB
    wp_wfFileMods: Data: 0.87MB + Index: 0.17MB
    wp_wfHits: Data: 1.65MB + Index: 0.34MB
    wp_wfHoover: Data: 0.00MB + Index: 0.00MB
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    wp_wfKnownFileList: Data: 0.56MB + Index: 0.08MB
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    wp_wfScanners: Data: 0.01MB + Index: 0.01MB
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    wp_wfStatus: Data: 0.08MB + Index: 0.03MB
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    wp_wfVulnScanners: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_gpf_google_taxonomy: Data: 0.86MB + Index: 0.00MB
    
    ### Post Type Counts ###
    
    amn_mi-lite: 2
    amn_wpforms-lite: 4
    anb: 1
    attachment: 699
    boxzilla-box: 4
    chch-pop-up-pro: 5
    customize_changeset: 6
    fusion_element: 4
    mc4wp-form: 4
    nav_menu_item: 22
    page: 158
    post: 16
    product: 281
    product_variation: 168
    raccartlist: 66
    racemailtemplate: 3
    racmaillog: 1835
    racrecoveredorder: 49
    revision: 3646
    shop_coupon: 36
    shop_order: 441
    shop_order_refund: 290
    slide: 5
    wccpf: 1
    wpcf7_contact_form: 2
    wpforms: 7
    ywcm_message: 3
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (48) ###
    
    All In One SEO Pack: by Michael Torbert – 2.5
    ARI Adminer: by ARI Soft – 1.1.11
    BackUpWordPress: by Human Made Limited – 3.6.4
    Better Search Replace: by Delicious Brains – 1.3.2
    Boxzilla: by ibericode – 3.2.2
    Pop-Up Pro CC: by Chop-Chop.org – 2.1.8
    Cloudflare: by John Wineman
    Furkan Yilmaz
    Junade Ali (Cloudflare Team) – 3.3.2
    
    Contact Form 7: by Takayuki Miyoshi – 5.0.2
    Cookie Law Info: by markwt – 1.5.5
    Digital Publications by Supsystic: by supsystic.com – 1.4.7
    Digital Publications by Supsystic PRO: by supsystic.com – 1.0.7
    Duplicate Page: by mndpsingh287 – 2.6
    Google Customer Reviews for WooCommerce: by eCreations – 2.6.2 – Not tested with the active version of WooCommerce
    Fusion Builder: by ThemeFusion – 1.5.1
    Fusion Core: by ThemeFusion – 3.5.1
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.0.6
    Google XML Sitemaps: by Arne Brachhold – 4.0.9
    Anti-Malware Security and Brute-Force Firewall: by Eli Scheetz – 4.17.58
    MailChimp for WordPress: by ibericode – 4.2.1
    MailChimp for WordPress - Premium: by ibericode – 4.4.1
    Recover Abandoned Shopping Bag: by Fantastic Plugins – 18.4 – Not tested with the active version of WooCommerce
    Remove Query String From CSS & Javascript In WordPress: by designvkp – 1.3
    Reviews.co.uk for WooCommerce: by Reviews.co.uk – 0.9.1 – Not tested with the active version of WooCommerce
    WooCommerce Estimated Shipping Date Per Product: by Magerips – 1.8 – Not tested with the active version of WooCommerce
    ShortPixel Image Optimizer: by ShortPixel – 4.10.4
    Simple Redirect: by Get on Social – 4.0.5
    TinyMCE Advanced: by Andrew Ozz – 4.7.11
    Use Google Libraries: by Jason Penney – 1.6.2.3
    WooCommerce Extended Coupon Features PRO: by Soft79 – 2.6.3
    WooCommerce Checkout Add-Ons: by SkyVerge – 1.12.2 – 1.12.3 is available
    WooCommerce Email Customizer: by cxThemes – 3.18
    WooCommerce Stripe Gateway: by WooCommerce – 4.1.3
    WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.1.8
    WooCommerce Points and Rewards: by WooCommerce – 1.6.12 – 1.6.13 is available
    WooCommerce Google Product Feed: by Ademti Software Ltd. – 7.6.0
    WooCommerce Quick Export Plugin: by MB Création – 2.4.2 – Not tested with the active version of WooCommerce
    WooCommerce Sequential Order Numbers Pro: by SkyVerge – 1.12.0 – 1.12.1 is available
    WooCommerce Smart Coupons: by WooCommerce – 3.4.1 – 3.4.4 is available
    WooCommerce Stock Synchronization: by Pronamic – 2.1.0 – Not tested with the active version of WooCommerce
    WooCommerce Variation Swatches and Photos: by Lucas Stark – 3.0.6 – 3.0.8 is available
    WooCommerce: by Automattic – 3.3.5 – 3.4.2 is available
    WP Fastest Cache: by Emre Vona – 0.8.8.0
    WP Menu Shopping Bag Pro: by Jeremiah Prummer
    Ewout Fernhout – 3.1.6 – Not tested with the active version of WooCommerce
    
    WP Retina 2x: by Jordy Meow – 5.2.3
    WP SEO HTML Sitemap: by Magna Technology
    LLC – 0.9.6
    
    WPForms Lite: by WPForms – 1.4.6
    wpMandrill: by Mandrill – 1.33
    WP Overnight Sidekick: by Jeremiah Prummer
    Ewout Fernhout
    Michael Kluver – 2.0.3
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: ✔
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: ❌ Page not set
    Cart: #18238 - /my-shopping-bag/
    Checkout: #16586 - /checkout/
    My account: #16576 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Avada Child
    Version: 1.0.0
    Author URL: https://theme-fusion.com
    Child Theme: ✔
    Parent Theme Name: Avada
    Parent Theme Version: 5.5.1
    Parent Theme Author URL: http://themeforest.net/user/ThemeFusion
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: Avada/woocommerce/cart/cart.php
    Avada/woocommerce/checkout/form-pay.php
    Avada/woocommerce/checkout/review-order.php
    Avada/woocommerce/checkout/thankyou.php
    /home/ukpashwrap/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/admin-cancelled-order.php
    /home/ukpashwrap/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/admin-failed-order.php
    /home/ukpashwrap/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/admin-new-order.php
    /home/ukpashwrap/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-completed-order.php
    /home/ukpashwrap/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-invoice.php
    /home/ukpashwrap/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-new-account.php
    /home/ukpashwrap/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-note.php
    /home/ukpashwrap/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/customer-on-hold-order.php
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    /home/ukpashwrap/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-addresses.php
    /home/ukpashwrap/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-customer-details.php
    /home/ukpashwrap/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-downloads.php
    /home/ukpashwrap/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-footer.php
    /home/ukpashwrap/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-header.php
    /home/ukpashwrap/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-order-details.php
    /home/ukpashwrap/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-order-items.php
    /home/ukpashwrap/public_html/wp-content/plugins/woocommerce-email-control/templates/emails/supreme/email-styles.php
    Avada/woocommerce/loop/loop-start.php
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    ### WooCommerce Google Product Feed fields ###
    
    Availability: Defaults to "in stock".
    Condition: Defaults to "new".
    Brand: Defaults to "Pashminas and Wraps".
    Product Type: Defaults to "Clothes & Accessories > Clothing Accessories > Scarves & Shawls > Pashminas & Shawls".
    Google Product Category: Defaults to "177".
    Global Trade Item Number (GTIN): 
    Gender: Defaults to "female".
    Age Group: Defaults to "adult".
    Colour: 
    Size: 
    Size type: Defaults to "regular".
    Size system: Defaults to "UK".
    Material: 
    Pattern: 
    
    ### WooCommerce Google Product Feed options ###
    
    Include variations in feed: Enabled
    Send item_group_id: No
    
    #3350
    Soft79
    Keymaster

    I get the cart messages just once. Try clearing your browser cache and try again.

    Disabling Remove Query String From CSS & Javascript In WordPress might also fix the issue. I don’t think using that plugin is a good idea because returning customers will use outdated css / js files, which I think is currently the case for you.

    #3351
    daniel4
    Participant

    Hi there – thanks for getting back so quickly – the error occurs when the code is not met – please add 1 item to the cart and then add the code summer20.
    I have also disabled the plugin suggested as well as clear website cache and browser cache but still having the issue.
    regards
    Dan

    #3352
    Soft79
    Keymaster

    Can you try the 3.0.0 development version, available on your account page?

    1. Deactivate + Remove 2.6.3
    2. Add + activate 3.0.0

    (Don’t worry, no data will be lost on deactivation / uninstall)

    #3353
    daniel4
    Participant

    The only version available is 2.6.3 in my account?

    #3354
    Soft79
    Keymaster

    How strange.

    I’ve just sent you 3.0.0-dev.2 with WeTransfer.

    #3355
    daniel4
    Participant

    Thanks – I just tried adding it – first time it caused a fatal error and second time it just failed to install?

    #3356
    daniel4
    Participant

    this is the fatal error:

    Fatal error: require_once(): Failed opening required ‘/home/ukpashwrap/public_html/wp-content/plugins/woocommerce-auto-added-coupons-pro/includes/WJECF_Debug.php’ (include_path=’.:/opt/cpanel/ea-php70/root/usr/share/pear’) in /home/ukpashwrap/public_html/wp-content/plugins/woocommerce-auto-added-coupons-pro/includes/WJECF_Bootstrap.php on line 77

    #3359
    Soft79
    Keymaster

    You seem to have files of 2.6.3 and 3.0.0 combined. Please remove the plugin completely using ftp and try again.

    #3360
    daniel4
    Participant

    Hi – ok so I have managed to install the latest update
    It has partially fixed the issue.
    Now when you enter the code and the offer isn’t met, the duplicate message only appears for the error message relating to that coupon – before it was doing it to all cart messages including the woocommerce points and reward.
    But it is still duplicating the cart message for the specific coupon?

    #3361
    Soft79
    Keymaster

    Please try this:
    1. create a similar coupon with a different code and a minimum spend of $ 30 (no minimum quantity!).
    2. disable our plugin
    3. add something to the cart, but make sure contents < $ 30. 4. go to cart page. Try to add the coupon. 5. Q: Do you get a double message now? 6. enable our plugin 7. go to cart page. Try to add the coupon. 8. Q: Do you get a double message now? Please let me know what you see in step 5 and 8.

    #3362
    daniel4
    Participant

    Tested – it is definitely plugin related – add code TEST to the cart to see.
    kind regards
    Dan

    #3363
    daniel4
    Participant

    I know what the issue is – you have a section of your plugin that allows me to override the text shown when the requirements are not met.
    It is under miscellaneous / Allow applying when invalid

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