November 21, 2018 at 7:27 pm #4193
voucher-gift-card requires product 1532 in the cart. When I try to access that product I get a 404 error. Is it a private product? Or is it a variation? In that case, what exact variation of what product?November 21, 2018 at 7:30 pm #4194
I think it’s better if you send me credentials to admin at soft79.nl so I can take a look at your backend.November 21, 2018 at 7:56 pm #4197
I’d rather not share this in a public forum. How can I get it to your securly?November 21, 2018 at 7:56 pm #4198
admin at soft79.nlNovember 21, 2018 at 8:04 pm #4199
Ok, I sent an email to that address with your credentials. I setup the account as an admin.
Thank you again for all of your help.November 21, 2018 at 8:15 pm #4200
The 16$ gift card is currently only configured for this category:
https://www.bennyscarwash.com/product-category/gift-cards/ . Maybe not all coupons to which the coupon must apply are in that category?
The voucher is currently only configured for: https://www.bennyscarwash.com/product/short-term-memberships/ Benny’s 3 months . If it must apply for any variation, pick the main product on the coupon admin page.November 21, 2018 at 8:28 pm #4201
Ok, yes. The $16 one is *only* for gift card purchases of $40 or more. If the gift cards in your cart total more than $40, you get a free wash. (free-wash-16)
Also, if you put gift cards in your cart that total more than $25, the other rule should fire – $5 gift card free (auto-free-5-gift-card)
So, if you put a $40 gift card in your cart right now, you should get a Free $16 car wash, and a free $5 gift card.
Once we get these two to work, I need help on the last one (voucher-gift-card). But, let’s get the two above to work first.November 21, 2018 at 8:34 pm #4202
To clarify – the only gift card product that should fire based on the two rules above is for the gift card product – and any variations that total $25 (these should multiply, so $75 gets you 3 $5 gift cards).
The other gift card products are the “Free” cards that you get with the other promotions. These don’t show up for sale on the site.November 21, 2018 at 8:40 pm #4203
It’s working for the Gift Cards category: https://ibb.co/c6pyfV
Your scenario contradicts with what you have configured. You have set it up for the Gift Cards category. If you want it to apply for another product set it up accordingly.November 21, 2018 at 9:00 pm #4204
Perfect, thank you!
The category was the issue, I fixed it to be the gift card *product*, and they are both working correctly now.
Now for the vouchers.
I need to setup the following rule, but it isn’t working:
For this product:
1.) They can pick any option under “Pick your Plan”.
2.) If they pick 3 months, they should get a free $10 gift card.
I have a rule configured to test one variation for this – (benny’s best / 3 months). The code is: “voucher-gift-card”
When I add this product variation to my cart, the $10 gift card isn’t appearing.
Can you help me get this one fixed?November 21, 2018 at 9:10 pm #4205
Check the ‘Auto coupon’ checkbox.November 21, 2018 at 9:22 pm #4206
Fantastic – sorry for the beginner question. Sorry I missed that checkbox on this product.
I think I am all set for now. You have been great. Thank you again for all of your help.November 21, 2018 at 9:24 pm #4207
Great!November 21, 2018 at 9:28 pm #4208
Shoot – tried to add a new product to the rule, and it isn’t working.
For this product:
You should be able to pick “Best + Interior” or “Benny’s Best”, then select 3 months, and picking either of them should add the $10 gift card. That currently isn’t working.
Can I add multiple products to a rule and have it apply to one or more of them, or do I need a different rule for each of the product variations?November 21, 2018 at 9:30 pm #4209
You can enter multiple variations in the ‘Products’-field on the coupon admin page.
- You must be logged in to reply to this topic.