[Chris Colotti]

case in point…I was missing an update

https://app.screencast.com/k27sAIOzpnAN0

Manually checking this is not ideal for paid users (or any user for that matter)

[Chris Colotti]

Yikes. Thanks for the info but honestly as a plug-in developer whose paid users need to have it check maybe it’s time to change hosting providers!

https://www.cloudways.com/en/?id=591623

My experience is they will never remove the blocks and then I’ll have to manually check for updates which is for me the user not great.

Or put your updates specifically on another location you can control yourself like some S3 location and change the plug-in to pull updates from somewhere other than your main website (updates.soft79.nl) for example.

I understand they will not whitelist your main site but then you really should find a way to resolve that. Who knows how many other customers are never getting updates and don’t even know it!

Seeing as you’ve fixed issues for me in the past and those updates came as auto updates this isn’t a minor problem for me or possibly others. Moving updates specifically off your site URL shouldn’t be that hard if you don’t want to move the whole site.

Please consider it.

[Chris Colotti]

Yikes. Thanks for the info but honestly as a plug-in developer whose paid users need to have it check for updates maybe it’s time to change hosting providers!

https://www.cloudways.com/en/?id=591623

My experience is they will never remove the blocks and then I’ll have to manually check for updates which is for me the user not great.

Or put your updates specifically on another location you can control yourself like some S3 location and change the plug-in to pull updates from somewhere other than your main website (updates.soft79.nl) for example.

I understand they will not whitelist your main site but then you really should find a way to resolve that. Who knows how many other customers are never getting updates and don’t even know it!

Seeing as you’ve fixed issues for me in the past and those updates came as auto updates this isn’t a minor problem for me or possibly others. Moving updates specifically off your site URL shouldn’t be that hard if you don’t want to move the whole site.

Please consider it.

[Chris Colotti]

Any news on this? Still unable to connect, provider still says thee IP ranges are blocked by your site.

admin@application1742-sshd-5bc8c44b6d-mgfpr:/var/www/html/public_html$ curl -ILvvvv http://www.soft79.nl
* Trying 185.220.175.173:80…
* Trying 2a06:2ec0:ded1:1:0:65:460:1:80…
* Immediate connect fail for 2a06:2ec0:ded1:1:0:65:460:1: Cannot assign requested address

[Chris Colotti]

I ended up flipping it to a cart discount so it would work live (using the every nth option) just so it would get the desired result (which the every nth works great). This may even be better since people can add 4 items and get 2 “free” with the amount of 2 being discounted. IN fact we are trying to move as much inventory as possible, so for THIS sale it may be better to move 2/4/6 items at a time.

There are really no other plugins that do cart functions besides shipping, and gift cards that I can think of. This was the only combination that auto coupons never worked for so I was surprised too. Let me see if I can get a staging site up so I can put the original settings back.

It was super consistent for sure, did the behavior every time.

[Chris Colotti]

Sorry was off the last couple days. I will keep checking but it seems to “just stop after time” with the auto coupon disabled. I can disable it on staging and see if it shows back up over time. When it happens there is just nothing presented for options, pretty simple to see when it occurs.

[Chris Colotti]

perfect, spinning up staging now :). Thanks again!

[Chris Colotti]

Let me setup a staging here in a bit so we can poke at it more I think that would be easier too we can communicate off the public board for creds if needed

Appreciate the help to look into it.

[Chris Colotti]

Cool thanks for the pointer 🙂

[Chris Colotti]

I did check and the provider has said all those pages are bypassed by default with their CF Enterprise add-on deployment (it’s via CloudWays) and they have always been top notch with WooCommerce stuff. I also made sure there is no local caching enabled for those as well they have those bypassed as well in their default deployments that have varnish on their VMs

Basically they have confirmed all WC pages that should not be cached are not with their built in tools/deployments. I don’t “think” it’s a cache issue but it’s working much more consistently with the Auto Coupon enabled for sure oddly..

[Chris Colotti]

I should note you helped with a custom template for the choice in the past which has continued to work well that has not changed since you helped, just this new oddity 🙂

[Chris Colotti]

Fair enough. On discontinued items just as easy to add the individual variations that are left since it’s an EOL product. for others the message is fine (just not intuitive) but I am working with the swatch plugin vendor to see if their “red X” can. be shown since they did fix the conflict and crash.

[Chris Colotti]

I found this so I am assuming this is still the case there is no “logic” for the out ot stock item to be hidden?

https://www.soft79.nl/forums/topic/hide-out-of-stock-variations-from-free-product-offer/

[Chris Colotti]

Well forget this I was the issue…the FREE product was also on sale and the coupon was set to not allow on sale so it was getting itseff into a loop of sorts…

However good to know for others!

[Chris Colotti]

Sending E-Mail here in a few mins. Thanks!

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